Eyeglasses.com Reviews | Read Customer Reviews of eyeglasses.com

Eyeglasses.comReviews of eyeglasses.com

4.03,704 reviews
Vision & Hearing
191 Main Street, Westport, Connecticut

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Eyeglasses.com

About Eyeglasses.com

World’s Best Eyewear Store Tired of paying your eye doctor for overpriced glasses? Tired of pushy salesmen and limited selection? Eyeglasses.com has the world’s largest eyewear catalog. We only sell high quality frames from 300 top designers, and best quality lenses like Varilux. And we do it at 50% discounts from your local optical sources.We offer a “Perfect Lenses Guarantee”, 30 day returns without restock fees, free shipping, and great service. We even have a Replacement Lenses Service, so you can save your frames by mailing them to us for new lenses In business online for over 20 years, we are the leading source for online glasses. Don’t settle for less, and don’t buy cheap glasses online!Eyeglasses.com HomepageShop Men’s GlassesShop Women’s GlassesShop Prescription LensesEyeglasses.com began after our founder's life changing event, being blinded in one eye during a street mugging. For over 20 years, our mission is to support your story and your vision, because you have a tremendous impact on the people around you. When you buy glasses from us, we supply a pair to a person in need through our "Buy One Give One" campaign. We have also funded over 900 eye surgeries to cure blind people. Each person we touch with Our Give Back program impacts hundreds of others. Join our revolution, be our revolution, by being your vision.

Eyeglasses.com (eyeglasses.com) has 3,704 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Website: eyeglasses.com
Category: Vision & Hearing
Location: Westport, Connecticut
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Eyeglasses.com reviews

3,704 approved reviews, newest moderated first

WCharles
Oct 12, 2021
One screw for bow was replaced
One screw for bow was replaced, it has a big head on it and is way above the frame. Looks terrible
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Tara
Oct 11, 2021
I am beyond thrilled with my…
I am beyond thrilled with my experience! I was able to get new Coach glasses at a very affordable price and they came very quickly! I will be shopping here moving forward for all of my glasses needs!
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Alan
Oct 11, 2021
Excellent product! Needs better tracking.
The glasses were reframed and returned in perfect condition. I appreciate how easy it was. My only issue was that there was not a way to track or estimate delivery until the very end. They received my glasses and then they shipped my glasses back but there was no communication in between.
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Gary
Oct 11, 2021
The chat agent was very thorough and…
The chat agent was very thorough and her follow up was exceptional
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Latoun
Oct 8, 2021
Excellent service and quality products.
Excellent service and quality products.
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Tom
Oct 8, 2021
You guys did great
You guys did great. Except at the last minute I also emailed Mark or Stefanie and asked that you include another pair of stronger readers. They didn't make it. I would have rated 5 if you had.
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James
Oct 8, 2021
Custom Service
To start I had trouble with this website format almost giving up (hint) - however I engaged the chat feature and a representative quickly responded and solved all the problems. The glasses I ordered were difficult to produce - polarized sunglasses with Rx + bifocal lenses and I'm very happy with the end product and speed at which they were delivered (13 days). Another competitor actually refunded payment because they couldn't manufacture these with polarized lenses even with their own frames so I'm happy. I would highly recommend eyeglasses.com.
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Edward K.
Oct 8, 2021
Promise kept on customer satisfaction
I was pleased with how Eyeglasses.com fulfilled their promise of customer satisfaction. My initial order was for reading glasses however I did not realize that my prescription was incomplete and would not correspond to single vision reading lenses. I realized this when my glasses arrived with distance corrected lenses. When I realized the error I obtained the correct prescription and returned my glasses, and the company promptly replaced the lenses. I did change my request to bifocal lenses for an additional fee, however eyeglasses.com only charged me for the difference in price, thereby crediting me for what I already paid. The new lenses are fine and the customer service was superb. Well done!!
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