Eyeglasses.comReviews of eyeglasses.com

I still have not received my Glasses after waiting 12 days.

Glad I finally received my diesel frames 1st Dec but ordered them on the 12th November. Have had no real communication from them. This company needs to communicate a little more, Had no ideal whether this company was still trading. Anyway they must be as I got them now. Thanks

I received my glasses promptly. However, upon receiving them I realized they were not what I originally thought they were - the frames were a different shape than my current frames, and a different color. This mistake is partially on me, but regardless I spent a lot of money so I reached out to eyeglasses.com with my concern and asked if an exchange was possible, or a return of some sort. This was November 7th or 8th. As I'm writing this it is November 30th. No response. I'm checking my spam too! So if you have any issues with your order do not expect customer service to assist you promptly, if ever.

Best frames I've found for my large head.

The range of frames and modest costs keep me coming back. If I had to point out an area that I feel could use improvement it'd be navigating at the deepest level when comparing small differences. Nevertheless, it always ends well.

Thanks: They were fantastic. Good Job!!!

Horrible customer service. Manager Stephanie, stefanie@eyeglassescom is unresponsive. Emailed multiple times and left numerous emails. Eyeglasses.com gave me the wrong information and would not take responsibility to fix the situation. This company has changed over the years and buyer beware!!

I was kept posted about when they were going to be arriving. One pair was cancelled and was immediately taken off the total. They were beautifuly and carefully packaged and all three pairs came in perfect condition.