Eyeglasses.comReviews of eyeglasses.com

I received my order fast, and the return process was easy and just as fast. I would give them 5 starts if they had pictures for all their glasses.

the frames were easy to find on the website. Delivery was just a few days.

Michelle handled the issue with my order in a professional and personal way. However, I paid online for 1 day delivery only to learn 3 days after it was to arrive that my frames had been shipped to eyeglasses.com where they discovered they were the wrong color. Eyes then had reordered and was waiting in the correct frames to ship to me. They sent no notice that there would be a delay of my "1-day delivery" that I had been watching anxiously for. So, I dug through paperwork to find a phone number to inquire-in case someone had picked them up from my porch during the several days I had expected them. Michelle had a quick, friendly answer and assure my that they would arrive soon- a week or more after my order was placed. When they arrived, I rushed the new frames and my old glasses that I " glue-gunned" ever other day to the optical shop. There they quickly discovered that they were the right glasses but wrong size. I don't recall anywhere on the site that I had more information to enter. Again, Michele helped me with info on how to mail back the frames for a refund and, at my choice, pay for the right size to be delivered soon. I probably would inquired from the optical shop where they were purchased had I known they weren't in stock at Eyeglasses and it wasn't possible for the next day delivery, as contracted. When they arrive in a couple of days, I'll make a second trip to the optical shop to have the lenses moved. I have VERY poor vision and sending my almost new lenses away wasn't an option. Thanks for listening. Suggestion- Eyeglasses has customer contact info- offer some updates in these situations to assure you customers that this is a reliable business, you're making your best effort and give some info on revised a delivery date. It's easier to wait knowing you are making your best effort. Also, don't take orders for one day delivery on products you can't fulfill.

The best in US. Fast shipping, good customers support.

We have VSP insurance, but weren’t eligible for a second pair of lenses and frames. Our provider offered 20% off, but that was still double the cost of Eyeglasses.com for the exact same frames! Our order from Eyeglasses.com was indistinguishable from the glasses I got from my provider (which took a week longer). Couldn’t be happier.

Just disappointed that when site indicates price match that they do not really do a complete price match. I did not see anything that stated it would not be the same price match.

Excellent selection of "round" glasses.

Shipping was fast. Frames I ordered were just as described.