Tara W.
Worst experience ever
Worst experience ever. I placed my order and after 2 weeks they inform that they no longer have the frames I picked out and they would be using a replacement. I said ok. Another week goes by and I get another email telling me they are replacing my frames. I contacted them and they said they wouldn't be ready to ship out for another 2 weeks. Seriously? That's over 4 weeks in total almost a month and a half when they promise 2 weeks in their website. Unacceptable. I call to cancel my order and they could care less. No apologies, nothing they said ok good bye. Now I got to find another doctor to get frames cuz their the only ones my insurance uses. I'm so upset about it I can't even see straight literally




