EyeconicReviews of eyeconic.com

Estafa total, pedido no llega, pides el reembolso, no te dan respuesta cuando solicitas el producto o el reembolso, completamente una estafa, asi que ni te molestes en probarlas que lo mas probable que ni las recibas y ni te devuelvan el dinero

Great price. Used my insurance. Fast shipping.

Ya tenía mala experiencia con magnéticas. Las que compré antes parecían de juguete. Estas no tienen nada que ver se nota que el imán es distinto. El primer día ya noté la diferencia

It’s hard to tell what you’re buying through an online glasses company. I works not have purchases these glasses off I had physically handled them prior to buying. Frames are cheap quality.

Their customer service is remarkably good. Upgraded shipping, retroactive discounts, fully refundable purchases… their prices are competitive enough that it’s a no brainer to shop here.

Quick and Easy!

Empresa nefasta. Sus plazos de entrega son de 2 a 6 días, mentira, el artículo tardó 20 días en llegar y para el momento que llegó ya no lo necesita. Imposible realizar una devolución con ellos, llevo 16 días solo para que me indiquen cómo se indica el proceso de devolución. Ya ha cumplido el plazo de desistimiento legal siguen sin darme respuesta.

If I could give minus zero stars, I would. I ordered glasses from Eyeconic last year with a new prescription for progressive lenses. I had never worn progressive lenses, so I had no idea until I visited my eye doctor THIS year, that Eyeconic made glasses containing an incorrect prescription. According to my eye doctor, the readout of the prescription from the glasses made by Eyeconic did not match the prescription I provided to them last year. As a result of wearing glasses with an incorrect prescription for a year, my new prescription is significantly stronger. I contacted Eyeconic TWICE and was told that their policy requires that glasses be returned within 6 months if a remake is being requested based on an incorrect prescription. Clearly their policy does not address a situation where the client is not aware that there has been a mistake in the prescription of the glasses. On my second call to Eyeconic, I was told to send evidence of the incorrect prescription. When I emailed the requested information, the response I received was the same - citing the 6-month remake policy. I called again to ask that my issue be escalated and was told there is no one else that I can speak with. The agent said he would consult the department that makes the glasses and someone would call me back. I also called VSP, the company who owns Eyeconic, and was told they are a separate company and the VSP agent could not provide any information on how or to whom my concern could be escalated. At this point, I do not want to have glasses re-made. I would like a refund.