ExtraVM LLCReviews of extravm.com

Hi I just bought my server using extravm and I cannot figure out how to even start it? I opended the multicraft and I made an account and logged in but my server didn't pop up. somebody help me please O/

It's a good company, for a budget. at $3/GB I was expecting a lot less. So I created my server and everything was going smoothly. I loaded up my world with about 15 plugins and it was working fine, the RAM was a little low though. So I contact support to get a RAM upgrade and they say it'll take about an hour and that was fine with me. the following morning (10 hours after the server went down) I go to see if it's done and to my surprise, it wasn't. I contacted support and they said the network they were moving my server to was having some issues and therefore my server was also down. they offered to move it to a different network but they wouldn't be able to transfer my files (I backed up all my files before the server went down so this was no issue to me) I say it's fine and they still transferred my server (with the files?) do a different network. and it worked out ok. The support team was good and the 1 day of downtime wasn't bad. they didn't charge me the 3$ to upgrade from 1GB > 2GB so I can't be upset. The host is decent for small servers and mine runs ok for the number of people that's on it.

Really love my experience with ExtraVM. Mike has always been very attentive to the products I purchased, even sending me emails unprompted to let me know if he notices any problems. The pricing is good, the uptime is great, and the professionalism (plus fast reply to support requests) are superb. I recommend ExtraVM very often.

Quick setup, no issues. I setup a server for my friends and I to play Terraira on a quarterly plan. The server was setup quickly and it was a quick process for me to get logged in with putty and winscp to setup the server. I had the server saving the world every 5 minutes (overkill) but there were no issues with lag. Will use again either when Terraria gets the final update, or possibly one of their Minecraft solutions.

I'm using ExtraVM to run a modded Minecraft server (FTB Revelations 3) for me and my friends, since we want it to be available 24/7. The server performs great, any lag spikes that might occur maybe once an hour are more than acceptable at this price point especially since TPS is great the rest of the time, uptime has been 100% so far. Customer support is not the best, but it's alright. During working hours they reply very quickly, which is fine by me, they also tend to reply on Sundays. But you might want to double check their responses, sometimes you might need to tell them twice what exactly do you want to get done. Maybe it's a language barrier, I don't know :) The only thing I could complain about is their Multicraft panel. The unzip function is disfunctional and will apparently not be able to unzip a lot of archives, so whenever you have to get a huge archive through (and it's better to send an archive instead of sending thousands of small files, like modpacks or worlds), you have to contact support. They will help you with that at least, so there's a plus. If you're looking for a decent cheap hosting to play on with your friends, I can highly recommend!

Great service. I recently wrongly left a bad review of 2 stars without knowing if i had a problem i could just ask. This site is great and are willing to help you with your problems at anytime. When i reached out a person called Mike A reached out to me and sorted my problem in 7 minuets. sorry for the bad review!

I'd been bouncing around server hosts for a while, and still hadn't nailed down one I was super happy with. Prices were unreasonably high, service/user experience weren't great, and/or support was slow/non-existent. I came across a handful of reviews for ExtraVM on Reddit, and a few other places, and figured I'd give them a go, since the reviews were all pretty positive. Have to say, as of now, I definitely think this is the best server host I've found so far. Pricing is great, the servers are stable, and Mike's support was not only quick and responsive, but he took it a step further and fixed my issue himself. Where any other service provider would have just sent a link to a FAQ or some general "cover-all" statement, Mike/ExtraVM solved the problem himself, literally within minutes. Ignore the ignorant, baseless 1-star reviews below, this is by far some of the best service you can get.

So all day I was trying to get my modpack to load and work on my server with my old hosting service. I asked their support and they told me that they would do it for me if I payed an extra 15 dollars a month on top of my already 12.50 a month. I was so fed up and decided to cancel my subscription right there and started looking for another service. On Reddit I found a post taking about this service and said good things about it and let me tell you they are all right! I posted a ticket on their site saying I couldn't find out what was wrong and it kept crashing. I posted the ticket and then took about an hour nap and when I woke up the person who was helping me with my ticket said he loaded up the latest pack and said it should be up and running. The support I get from this service is so much better than my previous hosting service and is less than a dollar more a month for the same set up.I can honestly say am looking forward to continuing my subscription here!