autopom!Reviews of extended-vehicle-warranty.com

I am pleased with the information and MBI. Mechanical Breakdown Insurance policy, presented to me by Dacey. Being a California resident, I learned that VSCs, Vehicle Service Agreements, could only be sold by car dealers. Companies selling VSCs on line are doing so in violation of California law. Dacey is professional, resourceful and a delight to work with. She is also a California licensed Insurance Agent. The MBI she presented to me backed by Mercury Insurance was exactly what I was looking for at half the price of what other on line companies offered not to mention the policy cost was one third of the price of the VSC offered by the dealer. I read through the reviews. Though mostly positive, the negative ones were addressed and a reasonable explanation was given to the customer as to why their claim was rejected. In one case where the customer felt his claim was reasonable, the owner of AutoPom interceded with the policy administrator and the claim was honored. I hope to have a long term relationship with AutoPom. I highly recommend them to others. Neil J Forrest Morgan Hill, CA

This is an update after I have had time to cool off and really think about the issues I have had with my extended warranty purchased through Autopom, Autopom isn't the issue in my point of view. It's the warranty company they represent, Enterprise Financial Group (EFG). Autopom only sells the extended warranty policy. I had my policy for about 3 months. I am in all terms a car nut. I keep up with all scheduled maintenance and take extra care of my vehicles. Unfortunately, I had a fuel pump issue. My policy clearly stated that my fuel pump was covered. However, after my shop called in the claim, EFG (warranty company) decided to interrupt their own possible cause to my fuel pump failure and denied my claim. They "determine" that a 2" canister caused my fuel pump to fail. They didn't even send out an inspector after I called to explained to them what the issue was. So I am out of pocket over $1000. Your best option is to go to your dealership and ask them what 3rd party warranty company they have had success with. You will save time and money. I was able to basically get a bumper-to-bumper warranty factory warranty for $1300 less. In summary, Lisa Deneault, my Autopom Rep, and Mike Jones, Owner of Autopom, went above and beyond to try to help me resolve my issue. I would definitely recommend Autopom's representation to anyone. Unfortunately, EFG still denied my claim. I in-turn cancel my policy and awaiting my refund.

Lisa was amazingly nice, as she explained everything about the policies, . she was clear and polite

Autopom definitely cares about their business. They are extremely responsive and go above the call of duty to resolve issues with the service contract providers.

I purchased an extended warranty through Autopom! and received a policy from CarGuard. I've had many issues with CarGuard but Autopom! has gone out of their way to help me resolve my problems with this other company. The CEO has personally emailed and called me about my problems. The issues have not been resolved yet but I greatly appreciate all the assistance Autopom! has given me. I had initially rated Autopom! low under the mistaken belief that Autopom! was also my service company and am revising my review to reflect this. (I believe Autopom! no longer writes policies with CarGuard as well) Thanks!

Best job thank you so much 😊 and you was fast and reasonable prices

The Autopom policy I received was easily attained. The web portal was convenient, quick and easy to use. The contact response time was quick. No delay in the process at all and all things were as said , no discrepancies or tricks. Excellent service would recommend to all.

You guys are great.