Michael / Elijah M.
GREAT!!!
Not really to sure yet since they denied a claim which i thought should have been covered

We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Insurance · Los Angeles, California
Excellent

Insurance · Woodland Hills, California
Excellent

Insurance · Santa Rosa, California
Excellent

Insurance · Livermore, California
Excellent
Showing 5 reviews with 3 stars · Clear filters
Michael / Elijah M.
Not really to sure yet since they denied a claim which i thought should have been covered
John / Barbara K.
Don't have package yet will review and move recommendations up or down from midpoint when completed.
Current C.
Do not like how autopom is a 4 year contract that must be paid within 2 years. Have never seen this anywhere else in any industry. This is a tactic to prevent refunding any amounts should a customer cancel their contract.
Response from autopom!Mar 20, 2024
We apologize for any confusion regarding the process of prorated refunds. Although the specifics may vary depending on the state, in general, a prorated refund is calculated by considering the amount of time that has passed and the number of miles that have been driven, and then comparing it to the total time and miles in the policy term. Regardless of whether the policy was paid for upfront or through a payment plan, the terms remain the same. If you request it, we can give you a detailed breakdown of how your refund was calculated. If you have any questions or concerns, feel free to contact us at [email protected] or call us at (800) 724-8141. Kind regards, Mike.
Mitch M.
I havent done any business with this company. Im researching extended warrantys for a new suv we just bought. Im a little skeptical about these reviews. Not a single one about making a claim, accepted or denied.
Martin
I really do not know how to review you. The only thing was to sign up with your company. Signing up was excellent, your agents answered all my questions. If something else comes up and I am looking for help, then at that point, I will give you a comprehensive rating.