customer
So far the process has been handled…
So far the process has been handled professionally. I am however concerned that the policy forwarded to me appears to have typographical errors.

We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 25 reviews with 4 stars · Clear filters
customer
So far the process has been handled professionally. I am however concerned that the policy forwarded to me appears to have typographical errors.
Robert
Up front , professional to the point.
Response from autopom!Jul 15, 2026
Leonard and Lisa, thank you for recognizing our agent. We are pleased to hear that she was knowledgeable, responsive, and able to answer your questions without using a high-pressure sales approach. We will be sure to share your kind comments with her. Thank you for choosing autopom!
Pompey M.
Not only was the price competitive; the whole experience was seamless. I emailed autopom! what I researched and thought was a fair deal for my warranty. They responded via email and then called me a couple of hours later to confirm all the information. I had approached a half dozen other providers and I was met with aggressive attitudes and extremely aggressive pricing, a couple of them double the price offering less services. Frictionless and competitive. You can't ask for much more.
John K.
Cost is a little high
Michael F., in Reno, N.
It is too early to give a definitive rating, but thus far it has been VERY good. Monique was superb as the sales agent--the most informed and professional of all companies I contacted. AutoPom!'s coverage and pricing are very good as well. I am hopeful that should I ever need to make a claim, the support and integrity of the administrators and adjustors will be equally good.
Dave K.
Great customer service opening a account let's hope it's a good company.
Thomas H.
I chose autopom, not because they had the lowest price but because they were rated well by consumer reports and I didn't see negative comments like some other companies have garnered. No point in having coverage that is a pain to use, or doesn't exist once you need it
Robert Bob H.
Robert did a great job! Having been in business for over 30 years, he did what I would do....educate the customer. I was sold on POM before the call... I had read top five Auto Warranty Co and then read reviews on your website. But Robert sealed the deal!!