autopom!We are autopom! The name “autopom!” represents “automotive peace of mind.” We are all about helping you have less anxiety about the high cost of unexpected auto repairs so you can have the benefits of owning a vehicle without all the worry and enjoy what we like to call automotive peace of mind or “autopom!”Our name features an exclamation point to highlight that we stand apart from other call centers in the industry that prioritize profits over customer needs. We prioritize your satisfaction as our valued customer. During the sales process, we practice honesty and transparency. After the sale, we are committed to providing exceptional customer service throughout the term of your protection plan.Like other companies in the industry, the policies we sell are administered by third parties. autopom! has enjoyed a successful record since 2010 by partnering with top brands such as Mercury Mechanical Protection, Enterprise Financial Group, and Omega Auto Care.Most claims are processed without needing autopom!’s intervention, but some claims may require a little assistance in rare cases. That’s why autopom! established our Customer Advocacy program. Occasionally when a claim does not meet a client’s expectations, we encourage our customers to contact us for assistance. Our team here at autopom! Will carefully listen to the customer’s concern or complaint, review the customer’s policy, and call the applicable claims Administrator and repair facility as necessary to guarantee that the customer is treated fairly per the terms of the policy.In summary, autopom! is dedicated to providing our customers with the peace of mind they need when faced with costly and unexpected auto repairs. Partnered with some of the top administrators in the industry, allows us to offer high-quality protection plans at an affordable price. Through our Customer Advocacy program, we guarantee that each customer is treated fairly according to the terms of their policy. Our commitment to excellence has
autopom! (extended-vehicle-warranty.com) has 436 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
436 approved reviews, newest moderated first
GREGORY
Exceptional customer service from Ms Fuentes.
Response from autopom!Sep 23, 2026
Thank you, Gregory! We’re delighted to hear that Monique Fuentes provided exceptional customer service. Taking the time to answer questions, explain coverage clearly, and make the purchase process comfortable is an important part of the autopom! experience. We appreciate your five-star review!
Michelle M.
the customer service received over the phone was professional and friendly
Response from autopom!Sep 23, 2026
Thank you, Michelle! We’re glad your experience with our team was both professional and friendly. Shopping for vehicle protection can involve a lot of details, so at autopom! we try to make the process straightforward and easy to understand. Thank you for choosing autopom! and for sharing your experience.
Vananzo E.
Monique Fuentes answered all my questions. Provided excellent customer service. She was great to work with.
Response from autopom!Sep 23, 2026
Thank you, Vananzo! We’re happy to hear that Monique Fuentes answered all of your questions and was great to work with. Helping customers understand their vehicle service contract—including coverage, exclusions, deductibles, and other important terms—is central to the way we do business at autopom!. We appreciate your five-star review and your confidence in our team.
Lee / Linda D.
Monique’s professional kind service
Response from autopom!Aug 12, 2026
Thank you for the 5-star review! We’re so glad to hear that Monique provided professional, kind service. We appreciate you choosing autopom! and taking the time to share your experience.
Valued C.
These guys always do a great job for a great price.
Response from autopom!Aug 12, 2026
Thank you for the great review and for your continued confidence in autopom! We’re pleased to hear you’ve had a positive experience with our team and found good value in the service we provide. We truly appreciate your support.
steven F.
Monique was a pleasure to work with and answered all my ?
Response from autopom!Aug 12, 2026
Thank you for the 5-star review! We’re happy to hear that Monique was a pleasure to work with and took the time to answer your questions. Helping customers understand their vehicle protection options is important to us, and we appreciate you choosing autopom!
customer
So far the process has been handled professionally. I am however concerned that the policy forwarded to me appears to have typographical errors.
Dave W.
After an excellent 6-year extended warranty experience with my vehicle, I've renewed with autopom! for another 6 years.
Response from autopom!Jul 15, 2026
Dave, thank you for trusting autopom! with your vehicle protection for the past six years and for choosing us again. We are especially pleased to hear that your first experience was such a positive one. We truly appreciate your continued confidence in our team.