Exquisite TimepiecesReviews of exquisitetimepieces.com

Thanks, Jon and Camryn, for the great watch! Fantastic service and attention to detail, even for a more affordable option. Looking forward to shopping with you again!

Most of their listings that are shown in stock are actually backordered.

Visiting Exquisite Timepieces Inc in Naples was a delight. Their collection of watches is superb, and the staff’s expertise made my purchase easy and enjoyable. Excellent service and quality!

What really impressed me was their secure and careful packaging. They also sent my shipment's photos right before the dispatch which is a great step given these are high-end watches

Came across ET while watching my favorite youtuber RandomBob. He talks highly about this store and they also had great Google reviews so decided to go for it. Everything from selecting the watch to receiving it in my hands was a super smooth process. Highly recommend!

I am still stunned by their customer service. My order was actually handled by the CEO(Time) himself and it shows their dedication to customer as a business. 5 stars by me.

Their staff is highly informative and makes you feel like at home. The best part is they keep a consultative approach rather than strictly selling you stuff, which is a rare quality to find!

I purchased a watch through their website, and Kenza was assigned as my "timepiece specialist." Upon receiving the watch, which was supposed to be brand new, I noticed immediately that the watch had a misaligned bezel, there were many scratches on some of the polished surfaces, and protective stickers were missing. Clearly, this was not a brand new watch without defects. I took photos and sent them over to Exquisite Timepieces so that I could initiate a return. There was no response until a few days later, when I received a passive aggressive response about the watch definitely being brand new and straight from the factory when they sent it to me. After emailing them to state the contrary yet again, I finally got a return form to fill out. Now the watch is back with them. Upon receipt, I received a few unprofessional emails from Kenza, and no further word from their returns department. I can only hope I receive my refund soon, or I will be opening a dispute with my credit card company.