Upfront
Brightside Moving/Express Movers
1st time hiring a moving company. Brightside is a broker who gets a list of items. They take a down-payment and then hand off to a third party mover in this case Express Movers. Apparently the movers go by square footage which Brightside doesn't tell you and should and, imo, prepare you for an upcharge by the actual movers when they arrive to pickup your items. Do not expect the delivery day to be the day quoted. Expect delays. Fortunately Express called and gave me a time frame but there is miscommunication between the office and the actual movers themselves. I was pleasantly surprised when they delivered within 7 days from pickup. Then there usually will be an additional upcharge at drop-off if there are stairs or any other obstacles or criteria. I would try ones best to avoid hiring movers as they are expensive and do as much of the moving personally as possible. Even renting a truck can get expensive, but you will not have any financial surprises and be responsible for your items personally (no loss, no damages, time frame, etc...) I understand that is not practical for many, but it is recommended.




