Rita
Descriptions is misleading
Bought a suction machine and in the description it said it came with bag but no internal battery. When the package arrived there was no bag. When I asked about it I was told it didn't come with it. Your online descriptions are misleading.
Response from Express Medical SupplyNov 7, 2016
Rita We apologize for any misunderstanding caused by our description. We do offer 2 options of this DeVilbiss product. One has a battery back-up and comes with a carry case the other is the basic model without battery back-up and without a carry case. I believe Devilbiss marketed the one with battery back-up to be a travel and portable version and thus offered the travel bag on this one unit only. I reviewed and copied our on-line description below: Portable Suction Machine Unit - without Battery Backup (DEV7305DD) Suction Unit, 800cc disposable bottle, tubing, elbow, and AC and DC power cords (does not include carry case). Batteries are optional and can be purchased separately. Again we are very sorry for the misunderstanding. Call us at 1-800-633-2139 and we can indeed investigate how to obtain just the carry-case for your unit. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139



