Express Medical SupplyReviews of exmed.net

Response from Express Medical SupplyJan 9, 2018

Dear Linda Thank you for your message. We are sorry that you seem disappointed. Looks like you ordered on Jan 1 and we finished processing when we reopened Jan 2. The order was shipped out of our warehouse Thursday Jan 4. In tracking this order it looks like it is at your local post office today Jan 9. We believe it is always important to deliver supplies needed quickly and we do strive to do so. A notice of an item being on back-order from Express Medical Supply can mean a number of things. It could be that the product you ordered is in our warehouse just waiting to be received or that it will be in the very next day or two. Please note that your credit card is not charged for goods ordered until the item ships out from our warehouse. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139

Response from Express Medical SupplyJan 9, 2018

Dear William We are sorry that your orders have been delayed. We strive to not have this happen and especially not two times in a row. Please accept our apology. I see that your current order shipped out of our warehouse Jan 8 (Yesterday), USPS tracking number : 9405515902053812269013 We do send out notifications when something unusual happens, it is possible that our message to you was filtered out by your computer spam filter or some other obstacle. We do value your business and certainly hope that future experiences make up for these past two. Customer Service Express Medical Supply www.exmed.net 1-800-633-2139