Diane
I accidentally ordered one product when…
I accidentally ordered one product when I wanted another and the company would not take the item back for exchange or refund! I called w/in 24 hrs of receiving product.
Response from Express Medical SupplyMar 23, 2018
We are very sorry for this confusing situation. Our records do not show that you ordered this product from Express Medical Supply. We can see that you placed 2 orders with us but neither of these orders included the product you wish to return. We can share the receipts we have on file from your previous orders if you would like. We would certainly take the item back if you had purchased the item in question from Express Medical Supply. Express Medical Supply Customer Service 1800-633-2139 www.exmed.net