ExhaleReviews of exhalewell.com

Response from ExhaleDec 29, 2021

Hello Delois, So sorry to hear that you have not received your packages. It looks like your order was placed during a holiday weekend. We did get those orders out on the following business day. Your package should still be heading to you with the carrier you chose at checkout. Our customer service team has reached out to provide more detailed information and hopefully turn your experience around! We hope to hear back from you soon! ~Exhale

Response from ExhaleDec 29, 2021

Hello David, We are so sorry to hear that the shipping carriers have been taking a while with your packages! As you mentioned, shipping is out of our control, but we do want to help you as much as possible with what is in our control. Our customer service team has reached out to you and we really hope to get a response back from you! ~Exhale

Response from ExhaleDec 29, 2021

Hello Marc, So sorry to hear you are disappointed! We do offer three different types of shipping. Free shipping (5-7 business days after processing), Standard shipping (3-5 business days after processing), and Expedited shipping (Up to 3 business days after processing). All of our packages ship from our facility in California, not Colorado. You are more than welcome to choose a faster shipping during checkout on your next order! Our customer service team will be reaching out ensuring you have your tracking information so you could keep up with your package. We look forward to hearing back from you soon! ~Exhale