Executive Villas FloridaReviews of executivevillasflorida.com

Accidentally left a valuable item in one of the villas they manage. Obviously it wasn’t found by housekeeping…of course it wasn’t! It is what it is however I need to raise an insurance claim. They won’t provide any information for the police or insurance report…refusing to give an address or management member contact name. Had the ‘pleasure’ of dealing with one of their staff via email who’s ridiculously rude and difficult and probably better suited to a job that doesn’t involve any customer interaction. On top of this the villa was dirty and I mean unclean dirty. Long dark hairs in bathrooms, floors filthy, dust everywhere, stained bedding, roaches, stained carpets, ripped mismatched bedding, food splattered on curtains, dirty walls. That’s the standard you can expect. Our agent compensated us based on our photos. So 7036 Oakwood Street Davenport is best avoided as is this company in general.

DO NOT RENT THIS PROPERTY! Or any property from this company. We rented 4778 Kings Castle in Kissimmee Florida. The owner does not care about the safety and unsanitary conditions of this property. They are simply just collecting hard earned money from vacationers. My family recently stayed here for a week and were met with issues as soon as we arrived. We had 12 calls to Executive Villas maintenance department reporting issues and opening services tickets. When calling the maintenance line I repeatedly asked to speak with someone in management and was told I could not. I was told the only form of communication was the maintenance line or sending a email. List of issues below. 1. Door key pad stopped working after checking in so we could not lock the door therefore could not leave the home. Emergency maintenance call to come service the key pad. 2. Roach infested kitchen therefore we could not cook or store dry food in the kitchen. Pest control called to the home TWICE to spray chemicals. We purchased food from Walmart which had to be thrown away after roaches found there way into the packaging. 3. Dead snake and filth in the bottom of the pool which was not cleaned for FOUR days therefore we could not use the pool until FOUR days into our stay. We checked in on July 12th and reported the issue, pool service did not arrive until July 15th to remove the snake and clean the unusable filthy pool. 4. No service on Four TV’s due to no cable boxes on the TV’s. Time Warner arrived on third day to replace cable boxes. Time Warner called again as internet stopped working. 5. Table on patio rusted and falling apart with jagged edges which snagged my daughters clothes and almost cut her leg. 6. Towel holder in downstairs bathroom falling off the wall. ALL ISSUES REPORTED AND PICTURES WERE SENT!!!! WE ARE CURRENTLY PLAYING THE BACK AND FORTH EMAIL GAME WITH EXECUTIVE VILLAS TRYING TO RECEIVE SOME COMPENSATION BACK FOR THIS HORRIBLE VACATION STAY.

I would give this a zero if possible. I have rented villas in this complex previously but this has been the worst experience. Firstly it is not an executive villa, the property needs re decorating, carpets are dirty and thread worn. Lights do not work, no remotes for the television. Kettle had been burnt and plastic melted and fused closed. No mop, so high risk of falls as people come from Pool to house. Beds were broken , windows broken, some of the linen was stained. Property had not been cleaned as found rubbish under the beds. We should have known as so as we arrived we could not gain entry as they had given us the wrong code. Arrived at midnight with 10 children so not impressed after a long flight. Calling every day for maintenance to rectify, spoils your holiday.

DO NOT USE THIS COMPANY !! Absolutely disgusting behaviour, Villa booked in July 2021, paid in full. 2 years later and with 6 weeks till the holiday on July 4th 2023 they’ve cancelled it stating they want more money and have initiated a refund and put it back up to rent, leaving us in limbo. I honestly cannot fathom how it can be legal for them to operate in this way and I would strongly urge anyone considering using this company to avoid at all costs. Very rarely have I experienced such a disgusting, dishonest and dishonourable company. The company I booked through is also to blame as I never chose to book with these and they’ve stitched me right up… AVOID AVOID AVOID AVOID

Hi All Please do not use this company if value your trip to Orlando, there are far better companies than these., i book my Villa back April 2021 and last night the 04/07/2023 they sent me an E Mail cancelling my booking with no reason given and E Mail stating refund sent. When i informed my family they were shocked and horrified at the way we have been treated and really upset after 2 years in the planning. When i asked the company who i booked the Villas though, they replied, it was cancelled because Executive Villas Florida can now get more money for the rental on the Villa, so they cancelled your booking and will re-let it for hire price.(Disgusting Behaviour). Surely they are breaking the Law and they are in a contract with the person who rented the Villa at the Time. There should be a minus star rating, because they would get it full on. Looking Forward to hearing thoughts.

I rented 8811 Macapa Drive from June 8-13, 2023. Pros: Large 9 bedroom home. Good number of beds. Large Dining tables. Nicely decorated. Beautiful view from the patio. Nice pool and spa. Close to the clubhouse and entrance. Cons: Dirty carpet upstairs, missing blinds (therefore no privacy at night), broken cheap patio furniture that was not sufficient for the number of people in a 9 bedroom home, mixed matched & worn/torn unconnected sectional couch set that separates every time you sit on it, flimsy dining room chairs that almost flipped back when you sit on them, broken floor tile filled in with putty of another color, a refrigerator close to the living room area because the one in the kitchen is broken, sparse utensils and pots- had to buy a can opener, fire alarm sitting on the bar downstairs, a broken broom (asked for replacement- never received one), slow draining sink upstairs (asked for Draino but never got it), sliding glass door that you have to force open/close and only opens halfway and top it off with a broken a/c! It was 83 degrees downstairs (the whole 5 days) and 93 degrees upstairs (the last 2 days). Maintenance sent 2 a/c techs but none could fix it. It was a broken motherboard. Then when I asked for compensation, I was sent pictures of dirty towels and sheets claiming $815 "damages" in essence telling me that we are even. Dirty sheets and towels, that can/are supposed to be washed, after a very large family stayed there for almost a week - half of the time in the heat- sweating!!! This is how they treated this group of customers 🤬

Absolutely FILTHY house. They charge you to have the house cleaned but they are NOT cleaned. The house we rented in Kissimmee had ants all over the floors, walls and counters. Beard hairs on the bathroom counter. Dog food on the floor. And worst of all… BLOODY SHEETS with pus or something. I don’t even know. I purchased my own cleaning supplies and spent a day myself cleaning. Gross. We notified the company and they said they would have someone come and clean but there is no way I would trust someone to come in the house with our personal belongings in there if they couldn’t be trusted to clean in the first place. Charging a cleaning fee should be a crime.

Lie, cheat and steal! Avoid at all costs!