David M.
I continually stressed that I wanted a…Very frustrating experience
I continually stressed that I wanted a flight with assigned seating so that the 5 of us could be together. Alex told me that he had a flight with everything I wanted including designated seating. I called repeatedly over the past two days and everytime was told just give me 30 minutes or give me an hour. Finally I called sw myself and there is no assigned seating.
Response from Exclusive Business ClassSep 26, 2024
Thank you for your feedback. We apologize for any confusion and frustration regarding your seating request. It seems there was a misunderstanding about the airline's seating policy. Please feel free to reach out to us at [email protected] or contact your agent directly for any future clarifications.



