Exclusive Business ClassReviews of exclusivebusinessclass.com

The first thing that happened was my scheduled flight got cancelled. I had to pay $2K more to rebook a flight. Secondly, we were flying from the Azores to the USA. We changed the return flights Executive Business Class had reserved. We did some calculations and research and realized there was no way we could make our connecting flight in Paris as it had been set up. There just was literally not enough time to land, collect our luggage, pass thru customs, ride the tram from terminal 1 to 2E, check our luggage back in at the airline counter 60 minutes prior to the flight, go thru security and make it to our gate for departure. 2hours and 25minutes was not enough time to accomplish the plane change. Also I needed a wheelchair because I cannot walk quickly. My slow pace would have hindered the process even more. I had to settle for economy instead of business class on the long flight from Paris to Seattle. I also had to rent a hotel room in Paris to accommodate my changed flights. When I requested a wheelchair on a previous email, I received no notice that the flight had been canceled. Through all of these issues, it doesn't even take into account the extra money my sister had to pay to get a corrected flight home. If we had not taken action we would have been stuck in Paris and considered a "no show" when we missed our flight per the airline's representative. Considering the lack of action from your company, I am giving your company a poor rating.

I paid the price for the tickets, travel protection fees and taxes. I thought I was getting a good deal to fly BUSINESS CLASS to Venice and return from Athens. The airline changed the times and they refunded my $$$ for the flight because I couldn't make the new times. My husband THEN was diagnosed with pancreatic cancer 2 months after I bought the tickets, and I had paid for TRAVEL PROTECTION. I had asked Alex if they had travel protection and he confirmed it. It was on my invoice. I sent documentation of this terrible diagnosis and now they said, they were looking into it. That was a month ago, and now they don't return calls. I left messages for Emily and Alex. FLIGHT...$6918.42, Travel protection, fees and taxes $3995.58. I TALKED TO ALEX AND EMILY. HERE IS THE BREAKDOWN OF CHARGES RIGHT FROM THE INVOICE: FOR 2 ADULTS I left messages for Emily and Alex. FLIGHT...$6918.42, Travel protection, fees and taxes $3995.58. I TALKED TO ALEX AND EMILY. HERE IS THE BREAKDOWN OF CHARGES RIGHT FROM THE INVOICE: FOR 2 ADULTS FLIGHTS-AIR CANADA-$6918.42(returned by Air Canada TRAVEL PROTECTION- $714.00 TAXES AND FEES FOR ME-$1640.79 TAXES AND FEES FOR MY HUSBAND-$1640.79 Air Canada returned the money right away because they changed the times more than 5 hours. What kind of fees?? and taxes and fees on returned $$ from Air Canada. We did not get this. Yes, they had a clause that no money would be returned and we understood that, but we thought we had travel protection, which by the way, Alex would not send me a copy of that protection. Very angry that I trusted them. DO NOT DO BUSINESS WITH THIS COMPANY. NOT RELIABLE!! AND THEY RIPPED ME OFF. now they want me to use them again with the credit-only out of the country. I can imagine the FEES and TAXES on that flight. please save yourself heartache and don't use them..I did get an email which Alex would call me at 1:00 the next day-never happened. And they lied-I called and left messages and recording said they were in a meeting. Never returned call. And Alex had told me to call Emily-not his. She would take care of my situation-she never returned calls. Forget this company- very hinky

Lied to by Skye, my salesperson, repeatedly. Booked my honeymoon with her to find out on my flight home from London that she had booked me to Zurich to Miami then on to Jamaica. Skip lagging for a cheaper rate, then booked me another flight to Houston, my original airport without telling me. Imagine my surprise when Swiss Air told me my luggage and my wife and I were all going to Jamaica not Houston. I was very upset, I wouldn't have booked through them had I known this. While not illegal, it can get you blacklisted from all the major carriers. I paid an additional $200 for club access in Miami where I was supposed to have a 5 hour Layover. Surprise, no club access on my tickets, and no additional luggage on my tickets either. So I got to sit in MIA for 5 hours, had to pay for 2 extra bags as well as my seating on my flight home. I spoke with the "owner" Alex, who swore he would call me back. Have yet to hear from him. I am filing a formal complaint with Lufthansa, Swiss Air, American Airlines, the FTC, the BBB, and investigating the home state for the company to file a small claims court for the $8,798 I paid for this debacle. I recommend you find another site to book your travel plans through.

I had a completely frustrating and unprofessional experience with Exclusive Business Class. They waste time, require an initial mini-hold, and then proceed to charge your card without permission. On top of that, they ask for an OTP code via email without your consent, claiming it’s part of their “verification process.” There’s no proper website with a secure payment system where clients can make payments themselves using 3D Secure, if that’s what they want to do for safety. As a result, I lost a lot of time and nerves dealing with this nonsense. It’s just empty talk, and there’s no way to prove anything to them. Now, with my flight in two hours, they refuse to issue my tickets and conduct a legitimate, secure transaction. After dealing with this agency, I have serious doubts about the safety of my bank details. I will have to cancel my card and report their business to the relevant authorities. Avoid this company at all costs! It’s an absolute nightmare.

I continually stressed that I wanted a flight with assigned seating so that the 5 of us could be together. Alex told me that he had a flight with everything I wanted including designated seating. I called repeatedly over the past two days and everytime was told just give me 30 minutes or give me an hour. Finally I called sw myself and there is no assigned seating.