eVoiceReviews of evoice.com

Response from eVoiceJan 21, 2026

Hello Alp - Thank you for bringing this to our attention. We sincerely apologize for the ongoing issues you're experiencing with missed calls, frequent sign-outs, and your phone not ringing. We understand this is not the experience you expected, and we regret the inconvenience. We see that you recently received assistance from one of our agents. If these issues persist, please submit a request through the form at www.evoice.com/contact, including the code TP121OS in your submission. This will help us quickly locate your request and provide further assistance.

Response from eVoiceJan 21, 2026

Hello JMT - We are very sorry to hear about the persistent issues you've been experiencing with our app and the lack of resolution from our customer support team. We understand your frustration with dropped calls and the time you've invested in trying to correct these problems. Our team has tried to reach you by email, but we did not get a response. To help us resolve this as quickly as possible, please check your email inbox, spam, and junk folders for our communication and reply to Ticket #1406370. We appreciate your cooperation.

Response from eVoiceJan 21, 2026

Hello AnnMarie - Thank you for bringing this to our attention. We are very sorry to hear that you are experiencing issues with making and receiving calls from the app. Our team has tried to reach you by phone, but we were unable to connect. To help us resolve this as quickly as possible, please check your email inbox, spam, and junk folders for our communication and reply to Ticket #1412739. We appreciate your cooperation.

Response from eVoiceJan 7, 2026

Hello Humanresources.Ext - Thank you for bringing this to our attention, and we are happy that our team was able to reach out and assist with accessing your account. Providing exceptional support is something we take pride in!

Response from eVoiceDec 29, 2025

Hello Michael - We apologize if our customer service did not meet your expectations. Your feedback is important to us, and we strive to provide a positive experience for all our customers. If you have any further questions or require additional assistance, please do not hesitate to reach out.

Response from eVoiceDec 12, 2025

Hello Michael - Thank you for taking the time to share your experience. We’re truly sorry for the frustration you encountered while trying to get information during your trial. You should always expect clear communication and helpful support from our team, and it’s clear we fell short of that during your interactions. We appreciate you bringing this to our attention, as it helps us improve our processes and training. While we understand your decision to cancel the trial, we’d still be glad to reconnect and provide any information you need should you decide to revisit our service. Thank you again for your feedback, and we apologize for the inconvenience caused.

Response from eVoiceDec 3, 2025

Hello William - I'm sorry you've experienced these issues with your account! That isn’t the kind of service we aim to provide. Please contact us at www.evoice.com/contact and we'd be happy to review your billing and ensure any call quality issues are resolved. We look forward to making things right!

Response from eVoiceNov 17, 2025

Hello Ismael - Thank you for sharing your concerns. We apologize for the difficulties you are experiencing with text messaging and for any frustration caused. Upon reviewing your account, we found that your registration has been submitted and is currently pending review, which may take up to 14 business days. Once completed, you can check your status by logging into your dashboard and selecting the 10DLC Registration tab. Please note that text messaging functionality cannot be guaranteed until the application is approved. If you need further assistance, we are here to help.