eVoiceA business phone system with robust features to help grow your business, all from your personal phone. Start calling from your new number in minutes without any complicated setup or hardware. Our phone system can be customized to meet your business's specific needs, featuring scalable features that grow with your business, with no long-term contract.
eVoice (evoice.com) has 290 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Peter
Responsive and professional support
Response from eVoiceJul 3, 2025
Hello Peter - Thank you so much for your review! We appreciate you taking the time to give your feedback.It is always wonderful to hear that our customers have had an amazing interaction with our customer support team.Have a great day!
Myreservation.ext
The customer service agent was very helpful.
Response from eVoiceJul 1, 2025
Hello Myreservation.ext - Thank you for taking the time to leave us a review. We are always happy to hear that our customers have had the most amazing interaction with our customer support team. Thank you for choosing eVoice as your service provider!!
Raymond
E-Voice is trustworthy, honest, helpful, and constructive. Thank You
Response from eVoiceJun 30, 2025
Hello Raymond - Thank you for taking the time to leave us a review! We appreciate your feedback. We are always happy to hear that your issues were handled and that our team was helpful. Thank you again and have a great day!
Rosetta L.
Poor customer service. Phone calls to device sad.i am on the phone waiting for for an response for 40 minutes or more. Follow up from this company poor response I wanted to speak to am individual not a chat box ot see FAQ s. Also, I'm being double billed.i would not refer anyone yo this company. Good Customer service is what sells the company. .
Response from eVoiceFeb 20, 2025
Hello Rosetta LHenderson - We are sorry to read that you did not receive immediate assistance. We also offer chat and email support. Our team would love to assist you with any issues you may have.
Gwen P.
I had a horrible experience as a long time customer with their reinstatement policy that had our phone down for almost 5 days. Yes, I counted the weekend days. I called Evoice back on 5th day and got Shanika in customer service. She took control of the problem. With several callbacks to me so that I wouldn't have to wait on hold for her to deal with the necessary departments and wait for approvals and activation. She has a great calming voice and dealt with me in a professional manner. Thank you, Shanika.
Response from eVoiceSep 4, 2024
Hello Gwen - Thank you for allowing us the opportunity to make things right with your evoice account. We are happy to hear that you had this experience with Shanika and she was able to get the issue resolved for you!!
Soothing Scars Foundation I.
I am very thrilled to write this review on my experience with Shanika at eVoice. She went above and beyond in explicitly explaining the different services and how to access them by staying on the phone patiently while navigating through my settings. This lesson/edification allowed me to better able to understand and maneuver my eVoice account and its services (normally you don't get this kind of customer service/experience). Thank you for your meticulous service Shanika. You are truly an asset to this organisation.
Response from eVoiceDec 6, 2023
Hello Soothing Scars Foundation Inte - Wow!! Thank you for this amazing review!! We are thrilled to read that you had this experience with Shanika!! We are always happy to hear that our customers are left with the most amazing interaction with our customer support team and that you are educated on our amazing eVoice service and all it has to offer.
Eric V.
I don't know why I see 1 stars on the first page... the page I'm guessing my review will be posted. My company has been with them for months now and I've gotten EXCEPTIONAL service from evoice If I really had to give an actual rating I'd say 20 star 🌟 would be more accurate. If I had to make a suggestion it would be that because their phone lines are so busy they should offer a call back feature. They have one now but it's only for like they have four ppl ahead. It should be more like a few min of being on hold that it would give an estimate on how long. But again they have online chat so that's another bonus.
Tim G.
Aisha excels at providing bespoke service and listens intently, empathizes and pays attention to detail: She put on a clinic today on a three-way call with a mutual client of Answerconnect.
