eVoiceReviews of evoice.com

Response from eVoiceJun 30, 2025

Hello Charlie - We are sorry to hear that you had issues signing up for the service. Normally, if your sign-up failed, a hold is placed on the funds. However, after 5-7 business days, those funds are released back into the account. Successful payments are followed up with a welcome letter containing the login information is sent to your email address used to create the account. We would love it if you are able to reach out to our support team, and we can do a detailed search for you just to be sure. we offer live support via chat and phone Monday through Friday between 8 am and 8 pm EST. Our chat and phone team would love to assist. Please call our support team at 866-761-8109.

Response from eVoiceMay 15, 2025

Hello Jon Housley, we are sorry you had this issue. eVoice is a legitimate company that has been providing business phone solutions for over a decade. We would love to investigate what happened, as this is not a usual customer experience. You can reach us via chat, Facebook Messenger, and phone. Our team would love to troubleshoot what may be occurring. You may use the reference number TPJH051525.

Response from eVoiceApr 29, 2025

Hello @Janyne Collins - We're sorry that you encountered this experience. We would love to take a second look at this for you to see if the account can be reviewed. Please reach out to our support team using the reference number TPJC42925. We apologize for any inconvenience caused.

Response from eVoiceApr 8, 2025

Hello Tawon, We are sorry to hear that you had this experience. We know how frustrating this can be. We have been experiencing higher-than-normal hold times due to the 10 DLC SMS registration. Our support team members are working to ensure that all our customers receive the assistance they need. You can reach us via chat, Facebook Messenger and phone. Our team would love to troubleshoot what may be occurring.

Response from eVoiceMar 17, 2025

Hello Bohdan Mazhar, We're sorry you have not received immediate assistance. We have been experiencing higher than normal call volumes due to the 10DLC SMS registration. We do apologize for any inconvenience caused. We offer support via chat and Facebook Messenger. Our support team is working to ensure all of our customers are assisted.

Response from eVoiceMar 7, 2025

Hello Properties Rent - We're sorry you have not received immediate assistance. We have been experiencing higher than normal call volumes due to the 10DLC SMS registration. We do apologize for any inconvenience caused. We do offer support via chat and Facebook Messenger as well. Our support team is working to ensure all of our customers are assisted.

Response from eVoiceFeb 20, 2025

Hello ThePointChildren Academy Point - We regret to hear that the service was not for you. We apologize for the extended wait time as from time to time we do have higher-than-normal wait times. Since we have a 30-day money-back guarantee, you can always request your refund. We apologize for any inconvenience caused. 02/21/2025 Hello ThePointChildren Academy Point. we were able to locate your account and it seems we just need to verify a few pieces of information. We also see that you were able to connect with a support member as well on 02/19/25. If you would still like to use the account we can assist you with getting the account reactivated. Please let us know and we will be happy to send over verification steps via email to you.

Response from eVoiceFeb 12, 2025

Hello Dan Hall - We're sorry you have not received immediate assistance. We have beed expreiencing higher than normal hold times. Our support team is working to have all of our customer concernes addressed. please keep in mind that we do offer chat and email support as well. You can also find answers to FAQs on our wesite as well, which offers detailed troubleshooting steps with visual aids. We do apologize for any inconvenience caused. Please reach out to us using the refrence number "TPDH02/12/25" or reply to our request for additional information and we will be happy to assist.