EvisalegalReviews of evisalegal.com

Response from EvisalegalAug 24, 2026

Dear Patrycja, Thank you for taking the time to share your experience, and we're sorry to hear about the frustration this has caused. We'd like to clarify that we are an independent, private travel services agency, not a government entity. This is stated on our website and in our Terms and Conditions. The price of our service reflects the additional support we provide, including personalized and expedited processing, 24/7 customer support, and secure storage of your approved document until your trip. All fees are displayed and explicitly confirmed by the customer before any payment is processed. Regarding cancellations, our policy is clearly outlined in our Terms and Conditions, which we invite every customer to review before placing an order. For data protection reasons, we're not able to verify or discuss application details in a public review. Please contact our support team at [email protected], with your application number, so we can look into your case directly. We remain at your disposal. The eVisaLegal Team

Response from EvisalegalAug 19, 2026

Dear Julian, Thank you for taking the time to share your experience, and we're sorry to hear about the frustration this has caused. We'd like to clarify that eVisa Legal is an independent, private services agency, not a government entity. This is stated on our website and in our Terms and Conditions. The price of our service reflects the additional support we provide, including personalized and expedited processing, document review, customer support, and secure storage of your approved document until your trip. We'd also like to note that processing times ultimately depend on the Kenyan authorities and can vary depending on the season, particularly during periods of high demand, which may be outside of our direct control. For data protection reasons, we're not able to verify or discuss your specific application details in a public review. Please contact our support team at [email protected], including your order reference number, so we can locate your file and confirm the status of your application. We remain at your disposal. The eVisa Legal Team

Response from EvisalegalAug 18, 2026

Dear Jo, Thank you so much for taking the time to share this feedback! We're delighted to hear you've had a consistently smooth experience with us, and that our process continues to meet your expectations each time you use our service. Your loyalty means a lot to our team. We look forward to assisting you again whenever you need us! The eVisaLegal Team