Маясuѕ H.
Evisalegal charged me $564 when the UK…
Evisalegal charged me $564 when the UK government website asked less questions and charged only $112.44. I stopped after submitting payment to Evisalegal when I realized I was not on the UK government website. My application was incomplete and not submitted. So I requested a refund. Their response: "After reviewing your refund request, we regret to inform you that according to our return and withdrawal policies that you accepted, your order is not subject to refund as it is a personalized service. Chapter 3, Article 16, paragraph C.DIRECTIVE 2011/83/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on consumer rights." I responded "The exemption under Article 16 of Directive 2011/83/EU applies to personalized services that have been fully performed. Since you acknowledged the order was not finalized, this exemption does not apply to my case." Now they are demanding $44 in fees to process a refund. This site is a fraudulent scam.



