Every MotherReviews of every-mother.com

While I love the idea of every mother and would have joined again for a new pregnancy im disappointed in how they operate financially. I joined in may 2020 I was in my first trimester, I miscarried however at 11 weeks in june. I dont remember at all what i signed up for and Im sure at the time it was all a great idea, but with the miscarriage and the pandemic, losing my father in law, losing our jobs, having to leave our home I completely blocked whatever deal I made with every mother from existence. I had so much on my mind. I come to find now feb 2022 that ive been charged 45 dollars every 3 months since then and had no idea. You would think like all subscription services a reminder that you are about to be charged would go out. Its so sneaky. I had no idea until i looked at my credit card statement. I was told that I knew the terms and conditions at checkout (back in may 2020 before our lives blew up) and the refunded one payment. I think in light of the crazy times we have all survived and honest mistakes happened I should have been refunded at least half of what i was charged in two years. I mean absolutely no reminder was ever emailed or sent to let you know you paying this thing. Wow. EDIT - refund was 45 dollars for one payment. I’ve been charged two years worth unknowingly.

This program can’t offer you any refund, pause in membership, or any alternative if you get injured and can’t participate during the time you’ve paid for.

Beware their annual subscription - they don’t notify you that they are renewing, charge you for an extra year, and then won’t refund you the full amount. They charged me a $44 “quarterly” fee instead of the full $119 after I caught the charge on my credit card statement within a month and actually emailed them (hard enough to do with a new baby on my hands)! I’m honestly surprised I even caught the charge. It just feels dishonest to not let a customer know they’re being recharged. Apparently you need to go into the app and check your subscription status in order to figure out what your status is (who does that, especially if you aren’t using the app in the first place?) That’s a low integrity move towards your customers.