Every MotherReviews of every-mother.com

I signed up for Every Mother under the impression that the workouts were about 15-20 minutes long. Perfect for a tired mom who has no time. Once you sign up, you realize the workouts are tedious and like 40-45 minutes or longer. I just didn’t have that much free time unfortunately. So I stopped using the app a couple years ago. If you want shorter workouts pregnancy and postpartum tv on YouTube is FREE and shorter and more helpful. The Chelsea method is great too (only 5-10min workouts). I apparently forgot to cancel my membership. I totally thought I did, but again, tired mom with not a lot of free time, so I guess I forgot to. Which is totally my bad. Anyway, I had it on a credit card I don’t use much, and apparently have been charged for 2 years. I tried to call the number, but it just says you have to email them and then hangs up on you. I found another number for the company, but it’s completely disconnected. So I emailed, takes at least a day for them to respond and of course won’t refund me for this year quoted terms of service, blah, blah, blah. And they won’t let you talk to a person. I looked through my emails and the last notice from them is when I was charged in 2023, but no notice of eminent charges or receipt of charges for the last 2 years. Shady. It feels sort of like they are hoping moms will forget to cancel, so they can take advantage of them, and after reading a lot of other reviews, a lot of other moms feel the same way. So they have 2 years of payments from me that are going unused. It’s hard to believe they really care about mothers after this. Just another greedy corporation

Takes advantage of tired moms! I hadn't used more than 5 times during my year subscription, am 99% sure I had it set to cancel, never got a reminder email the subscription would renew. Realized TWO days after being charged for the renewal and I asked for a refund since hadn't used it. They refused! After many back and forths and without asking me, they refunded me 50% but cut me down to a quarterly plan (i.e., 50% back for 25% of the service!) When I complained again they told me to unsubcribe from their emails!! They say they are for postpartum moms - they are for $$$. The way they handled this was also the worst I've ever experienced.

Workouts were fine, nothing to write home about. What is a big deal is that they might be the only subscription service on the planet to not send a single reminder for upcoming renewals or payments. This is intentionally shady to take advantage of busy moms who will undoubtedly forget they are paying for this service. Literally never received a single correspondence from them past the initial welcome email. I’m out over $300 on services that I haven’t used in over 1.5 years. Clearly, I’m not the only one to experience this based on other reviews. Their customer service is a joke, refused to acknowledge that they are doing this, or refund any of my money. Stay far away from this business!

This didn’t help me close my DR and I fact it got worse. Helped last time when I had a vaginal birth but I think the education and help w a C section (I had one this time) is lacking greatly.

They charged me a renewal fee with no warning first (they have my email and phone number and didn’t use either). What subscription service does that? Especially with a no refund policy! This subscription is not worth the risk, be warned! It looks like many others have had the same problem. EM, what you’re doing is unfair and shouldn’t be allowed! No super nice reply to this review will help anything when I’ve lost money. My impression of your company went from good to terrible. Your customer service is NOT exceptional and your policies are NOT clear enough. It would be in your best interest to fix these issues.

I was stolen from after cancelling a year previous, they still took a yearly subscription charge and wouldn’t refund. Go to the low reviews section and you’ll see the same, a lot of people who were stolen from. I think maybe a lawyer would take it up for a side project to sue these people whose success seems to be built upon stealing.

PREDATORY AUTO-RENEW: I found the program clunky and not my style. I paid for a three month subscription, barely used it and then it auto-renewed. I hadn't read the fine print. When I emailed for a refund (my usage was zero, which is of course entirely trackable), the EM staff told me that I had agreed to the charge in the fine print and that there "subscription wasn't based on usage and they have to abide by their policies". So I've lost 90$!

Hello, if anyone from the company is monitoring this thread, please consider issuing a refund for the $240 you charged for the last two years! The Customer Experience department refuses to help me in this matter, and I just don't believe that a company with such a good product would have such a ruthless refund policy. I only intended to purchase one year, and made the honest mistake of subscribing instead. My last login is 2019, so I clearly didn't use this product. Please consider your company image and values, and don't take advantage of pregnant mothers who make honest mistakes.