Evernest Property ManagementReviews of evernest.co

This property management company consistently failed to meet basic professional standards. The lack of organization and accountability created avoidable problems and reflected a clear disregard for proper property management practices. I would not recommend their services. Please stay away from them.

⭐️ 1 star. Zero if I could. I am renting a home in Winston-Salem, NC through Evernest and this has been a terrible experience from the start. It is nearly impossible to get ahold of anyone. Calls and messages go unanswered, and when I do manage to speak with someone, they are confused and can never give a clear answer or timeline for when anything will be fixed. We discovered mice in the home, and that situation has still not been resolved. I was initially told that if I “kept the house nice,” I wouldn’t have this problem, which was extremely frustrating considering I had not even lived in the home yet. Since then, we keep being told that the property manager will reach out to us, but the property manager has not spoken to us even once. To make matters worse, we were asked why we chose the home if we “knew there were issues” that were supposedly disclosed by the leasing coordinator. The leasing coordinator disclosed none of these issues to us prior to signing the lease. On top of that, plumbing issues were not fixed before we moved in because they “didn’t realize we were coming,” even though our lease clearly stated our move-in date. The garage does not lock, which is a serious safety concern. Every interaction feels disorganized and dismissive, and nothing ever gets resolved. This has been an incredibly stressful experience, and I would not recommend Evernest to anyone looking for a responsive or professional property management company.

They are absolutely terrible. I'm writing as a property owner. First, they failed to screen properly and rented to a bad tenant to trashed the place. I had to pay thousands of dollars above the security deposit to repair everything. Second, they are terrible at communicating. My point of contact would go out of communication for days or weeks and the come back to me with a bunch of stuff all at once that I would have to spend a lot of time trying to decode and understand. All the while, they were rude and curt with me, as if I were at fault for something. Third, I found out that the new tenant was not happy with Evernest and was threatening to leave. It's not the house - it's a beautiful 1-family property and I priced the rent to be fair. Based on all of these and other similar factors, I chose to go with another property manager. Right around then, Evernest completely closed their operations in my area.

We had an extremely disappointing experience with Maya Madden in her role as Business Development Manager at Evernest. During the onboarding process, multiple commitments and representations were made regarding services, responsiveness, and overall management capabilities in order to secure our property under their management. Unfortunately, once we moved forward, those promises were not fulfilled. There was a clear gap between what was communicated upfront and what was actually delivered. Expectations were set that ultimately went unmet, leading to frustration and a loss of confidence in the transition process. Transparency and follow-through were lacking, which made the experience challenging and unproductive. Based on this experience, I would strongly encourage other property owners to thoroughly document all representations made and ensure expectations are clearly defined in writing before proceeding.

If you are homeowners don’t use everness Servico terrible experience they say he did service in your house charge you and the service was not done this for me is stealing

The worst company to rent through communication is horrible they don’t fix the things that are a concern and they try to charge you for it later i wouldn’t recommend them to anyone.

If I could give Evernest zero stars, I would. They have been incredibly unprofessional. Their communication is terrible. The turnover at the company is so fast that my resident coordinator has changed multiple times in several months. They never let us know that someone new is handling our account, but when I call they say "oh that coordinator doesn't work here anymore." You always have to talk with someone at the call center, they rarely connect you with someone who can help, and NEVER let you speak to management. We had a 12-month lease on a rental property from August 2024-August 2025. We were erroneously charge bills in March that were not ours. I contacted Evernest the same day to let them know that bills had been charged to our account that were not ours. They had me submit proof of payment for every utility bill I had paid since our lease had begun, even though it was clear that the bills that had been added incorrectly to our account were dated prior to the beginning of our lease date. It is the end of November, and they still have not resolved this issue. Our lease ended in August. Because there were 'outstanding' bills on our account, they overcharged our last month of rent and still have not refunded us. Then they sent us an itemized bill of charges for maintenance on the home after our move-out which included $250 for lawn maintenance and another $300 for the carpets to be cleaned and another $260 for the house to be cleaned. We took pictures of the mowed lawn and cleaned house and provided a receipt from a cleaning company. We very obviously left the house in better condition than when we moved in. They argued that because we didn't have a receipt for having the carpets cleaned that they would need to charge us for the carpets to be cleaned. This was not a part of our lease agreement. We mowed the lawn the entire time we lived there including the weekend we moved out. I have emailed and called them countless times and they will not address or resolve the issues. They are trying to keep our money which is not theirs and charge us even more. Please avoid Evernest. We bitterly regret renting with them and are so distressed that we still haven't gotten any help from them over 4 months since our lease ended. We want the money that is owed to us, and they will not give us our refund.

⭐ PUBLIC REVIEW / TENANT WARNING ABOUT EVERNEST ⭐ If you’ve ever wondered what it’s like dealing with a property management company that thrives on last-minute chaos and empty threats, let me introduce you to Evernest. We offered reasonable solutions — even told them we could leave the keys in a lockbox, or at a nearby office, or anywhere that made sense. But apparently, “common sense” isn’t included in their business model. Instead, Evernest’s strategy seems to be: 🔹 Wait until the very last minute 🔹 Send panic emails 🔹 Threaten tenants with “additional rent” if we don’t jump when they say jump 🔹 Ignore the fact that they had an entire lease term to plan this And now somehow we’re the problem? Let’s be clear: We moved into the property AS-IS, meaning dirty carpets, dirty walls, dirty floors, and a place that clearly hadn’t seen a professional cleaning in who knows how long. But now suddenly they expect a hotel-level move-out? Make it make sense. We will be out of the country, and Evernest is still sending last-minute “urgent” messages like their lack of preparation is our emergency. It’s not. We already made our decision: No last-minute demands. No pressured compliance. No fake rent charges. I’ve rented from multiple companies over the years, and I’ve never seen anything as disorganized and tone-deaf as this. If future tenants want a warning: Here it is. Choose another company. Your peace of mind will thank you. Linx G