Evernest Property ManagementReviews of evernest.co

Hiring Evernest was one of the most frustrating decisions I’ve made as a property owner. Their lack of accountability, communication, and basic property management is unacceptable. They lost track of my property keys. The locks had to be changed, and they failed to provide me with a replacement key. I am STILL waiting for a copy of the key to my own property. They never returned my personal lockbox. Despite multiple requests, this remains unresolved. My exterior door was damaged while the property was under their management. I reported the issue, and they have neither taken responsibility nor resolved it. They charged me for maintenance I never authorized. I explicitly required written approval for non-emergency repairs, yet disputed charges continue to appear on my statements. Their accounting is a mess. They promised a $144 credit that has not been properly reflected, and I have repeatedly had to chase them for explanations of charges and owner funds. They collected rent, but I still haven’t received my owner distribution. Their own October 8 statement shows $761.06 in Net Owner Funds, yet I have received no payment or clear transfer date. Their property oversight was inadequate. I ended up coordinating refrigerator repairs and arranging a temporary replacement myself after my tenant moved in. I hired a property management company to protect my investment, not to lose my keys, leave me without a replacement, fail to return my property, charge me for unauthorized work, and make me chase my own money. Their communication has been consistently disappointing, and accountability seems nonexistent. I would NEVER hire Evernest again. I strongly recommend other property owners look elsewhere.

Do yourself a favor and check reviews on here and Google and anywhere else you can find them. Just like previous post they don't care about tenants big company who outsources there customer service who can't do anything but send messages to people who can and are supposed to which they never will follow up with you. They took over for Elara. IF this company takes over for another don't renew and let run out. Reported tou can hear literally the contractor's they send out having to tell the property manager to pay what they deserve. Conpany makes plenty of money and sends cheapest contractor's they can find and nickel amd dimes them. AC has not been working for week today. Instead having Certified HVAC tech sent out with 48hrs like previous companies would do they send company who delivers emergency portable ac units. 2 . Contractor's they sent out Tuesday thought was blown breaker and needed find special part well its more serious than that and they aren't HVAC Certified so that was yesterday morning. Still no AC and no sense of urgency. I feel sorry for my family going through this. To much greed in this world. No more honest companies or people.

Absolutely awful from their contractors for maintenance to their property managers to their higher management. Completely incompetent from the top down.

This is truly the worse and most unethical company I have ever dealt with as a renter. Actually, the only bad experience. They have you move in the most filthiest and unsafe conditions. False advertising. The cleaners we had to hire to clean their property at move in said they're known for this. What does that tell you? The most they do is hide behind the foreign call centers that know nothing and do nothing. Just pass the buck to someone that ignores you. No one gets back to you or does their job period. They stay successful by doing nothing and getting away with it. No inspections and no actual work on their end. Just collect profit from property owners.

Evernest is easily the worst property management company I have ever dealt with. Their points of contact changed constantly—six different times between January and August 2026 alone—making it impossible to know who to reach for urgent issues or tenant turnovers. When I finally canceled their poor service, they hit me with sketchy fees. I only ended up with them because they acquired my previous property management company, and I certainly would never choose them intentionally. Avoid them at all costs.

I have never had such a frustrating experience with a property management company, and unfortunately, my problems with Everest Property Management started the moment I moved in. The property was not remotely ready for a new tenant. The grass was over 36 inches high, the house had not been cleaned, and there was junk left inside the property that I was left to deal with myself. These are basic responsibilities that should have been handled before handing the property over to a paying tenant. Things have not improved since then. It took me nearly a month to get basic information about my water, trash, and sewer services. The only reason I eventually received the information was because I repeatedly followed up and refused to let the issue drop. I have also been charged for services that I had already canceled. Getting billing issues corrected has been another unnecessary battle. And now I have a broken toilet, and despite repeatedly asking when someone is actually going to come out and address the problem, I continue to receive essentially the same vague response: “The team will take a look at it and let you know.” That is not a maintenance response. It is a way of acknowledging a problem without actually giving the tenant an answer or a timeline. The recurring theme with Everest has been poor communication, lack of follow-through, billing problems, delayed maintenance, and the tenant having to repeatedly chase the management company to get basic things done. I am paying rent for a property that is supposed to be professionally managed. I should not have to repeatedly beg for basic information, chase down maintenance, dispute charges for services I canceled, or deal with conditions that should have been addressed before move-in. This experience has seriously damaged my confidence in Everest Property Management. If you are considering renting a property managed by them, I would strongly encourage you to ask very specific questions about their maintenance response times, move-in inspections, utility setup, billing practices, and how tenant complaints are escalated before signing a lease. I am posting this because prospective tenants deserve to know what my experience has actually been. Everest leadership: this is exactly the kind of tenant experience that should be reviewed internally. I would strongly encourage someone in leadership—not another generic response—to actually review my move-in records, maintenance requests, billing history, and communications and explain why these issues have been handled this way.

Tulsa office - You live somewhere two years and they will keep your $1650 security deposit and ask you to pay more so they can paint the whole house due to “dry wall damage: minor” from curtains rods, a tv mount, and some holes from nails Most of which were there when we moved in and had not been filled from the previous tenant. Some plastic shopping bags were left in a cabinet which they charged $85 to remove. They will charge you to clean the home professionally even though it was cleaned upon move out and it didn’t specify in the lease it has to be professionally cleaned with receipts. Meanwhile they wouldn’t have one room carpet cleaned two days after move in due to smelling like animal urine from the previous tenant. I wouldn’t do business with this company ever again. Definitely steer clear.

I own 15 properties and this is.literally the most incompetent and unethical property management firm i have ever come across. They insist on unnecessary repairs at inflated prices, after the contract is signed, to fleece their customer. Then they failed to respond for a weeks at a time. Then they performed unauthorized repairs and refused to provide my keys back to me after I fired them until I paid. Their "leadership" refused to even acknowledge the fact that they were shaking me down for the cost of repairs I never authroized for a month while holding my property hostage while my HOA fees, interest, taxes, insurance and mortgage principle continued climbing. Not to mention they completely failed at generating interest, so they asked me.to lower rental price two separate times below their initial rental estimate.