EverlaneReviews of everlane.com

I’m surprised to see such a poor rating for Everlane on here! I have been ordering clothes from them for years and have never had any issue. Their customer support always responds quickly (they even have an option for you to chat with them via text) and I’ve never had an issue getting a refund (they do Happy Returns now which are so fast and easy and Everlane refunds almost immediately after you drop the item off). There are plenty of other companies I don’t order from online because you either have to pay for returns, or your refund takes forever, but Everlane is one of the good ones! Not to mention, every item of clothing I’ve chosen to keep has been put through the wringer and has held up nicely. Would give them 10 stars if I could.

Was really nervous about buying from Everlane after reading some of the reviews on here, but it was absolutely fine! My item arrived early, fits perfectly and looks high quality.

This is a great place to buy staple wardrobe pieces. Specifically jeans. The quality is great. I recently bought a pair of jeans and some shorts from them and they didn't fit right. They allowed me to exchange the jeans for a bigger size and return the shorts and I didn't even have to pay return shipping. I love that they use more eco friendly packaging and practices.

I've found their quality of service to be absolutely brilliant. Very quick in responding and resolving the issue without too much bureaucracy.

By far my favorite ethical clothing company. It's priced at a premium, but I've been a loyal customer for quite some time.

Great products and customer service. I've ordered a few times from Ireland, delivery times are clearly explained with the option of expedited service. Wish more companies followed their lead in being open and transparent on production and costs. Well done Everlane.

I mean, i checked out Trustpilot only after i already submitted my order, and the comments made me afraid for my 80+ EUR order... but it arrived in perfectly OK time, and i love these jeans, the size chosen based on the sizing chart is perfect, quality seems great so far... I don't know what experiences shocked others, but this one was a good one!

I was shocked at the reviews here when I checked, just on the off chance, so I came to share my rather different experience. I ordered twice here so far, once a while ago which I returned part of and then again recently. Website is easy to use and I love the simple style yet quality items. I am tired of not being able to find long lasting basics here in the UK so thought I would look further away sadly, otherwise I need to replace them every season which I just don’t have time for. The quality of the t-shirts I have bought is great and they fit very well so have the jeans and I appreciate the curvy range as although I am small my hourglass shape means the fit of jeans elsewhere is poor. I got my refund very quickly in fact far quicker than many places here in the Uk who need to keep up with the competition abroad in my opinion as they are miles behind. I will be back for more basics. I just wish things were slightly more affordable.