Jayte
Excellent response to stalled shipment
I recently placed an order and noticed that shipping had stalled over a period of several days. I contacted Everlane and explained that my order was time sensitive and needed for a particular commitment. I received a very prompt response and the offer of a replacement shipment on an express basis. Whilst we're definitely cutting it fine so it is fingers crossed the replacement arrives, I don't think there's any more Everlane could do! The response was efficient, personalised and over and above what many retailers would do in similar circumstances. I appreciated the kindness. Thank you!


