EverhikesReviews of everhikes.com

I purchased a hat which took way too long to arrive, at which point I had already purchased another to meet our travel date. Tried to return, was offered 20% off my next order to keep the hat - no! - then they increased the offer to 30% refund and keep the hat I had no need for or I had to return to China myself and pay all shipping, customs and fees. What a ridiculous policy. Avoid!

Had some questions about a sun hat which I had found on Everhikes's website and regarding their return process, should the hat not fit or should it be below my expectations in terms of quality. Everhikes customer support came back to me quickly with accurate information including follow up emails. The quality and fit of the hat are perfect. I would praise the responsiveness of their customer support and will recommend Everhikes to family and friends based on my experience dealing with them. 100% positive.

Ordered shorts on 09/07 and today is the 19/07 and tracking doesn’t move. Written to customer services but no reply. I expect the item will eventually arrive but be of poor ish quality. Once bitten twice shy. Avoid if I were you.

Don't buy off this company, it is basically the same as Temu and Shein, but more expensive. The quality is absolutely shocking and the item looks nothing like the photos. They even spelt the word on the front of the hat wrong!!!! Instead of sending back for a refund they offer you 50% off. I nearly bought a second item before the first arrived, thankfully I waited to see what the product was like.

I ordered a pair of shoes which arrived fast and in good order except they were a fraction too small. I contacted customer support and got a speedy response from Daisy, who was incredibly helpful and friendly, and rectified the issue for me almost immediately! (It would've been faster if I checked my emails properly!) It was so refreshing to have such a positive interaction with a customer support issue and have it all happen so quickly and pleasantly! I cannot recommend them enough. Thank you Everhikes, And thank you Daisy.

I ordered a hat from Everhikes in June and still not received it. i had a message from them stating they were sorry and to have 30% off my next order but i am never ordering form them again. at this point i am not sure if this site is even real.

Horrible customer service and return process. I’d have to pay for international shipping to return product to China? What in the world crazy BS is this?