True Religion Brand JeansReviews of eu.truereligion.com

i love this company as far a their product and the employees that work there. ive always had a great eye for fashion and this store has it ALL the time! every time i go in someone helps me find exactly what i need in a hurry! i think i might apply! keep up the great service guys!!!!!

I ordered a pair of jeans on 3rd December 2018. When they arrived they were completely different to the photos on the website so I returned them. 3 weeks later I hadn’t received a refund so I contacted them via email. 2 weeks after that I haven’t received a response to my email, nor have I received a refund. I am now going to contact my credit card company to report them.

I have purchased five items from the true religion site UK six weeks ago. I paid by visa and received the receipts however I know nothing about my package till now. I already paid the money but received nothing but a shipment number from the true religion officials. While trying to trace my package, the shipping company told me that the shipment number doesn’t exist on their database. I tried to call the site various times, yet no change till now. I do recommend stop dealing with that site at all. I lost 300 sterling and has to pay the visa back with interest. Be careful. True religion is a fraud

I ordered 2 items in late November, they did not fit i returned had to ring to see why had not refunded . was told i had to wait 14 days . And no not 14 days 14 business days for a refund. But after 23 days still no refund so again had to contact them. They offered no apology at all , just sad today was the 14th business day so they will refund now. They refunded instantly today. Kelll surprise. So it proves that they could if they wanted to refund just as instantly as they take your money when you pay. And there prices are not reasonable at all very expensive so would have thought they would have top notch customer service and immediate not 23 day refund policy. Especially when they take your money instantly on purchase. It like living in the dark ages with true religion, I was a regular customer , but will avoid totally now , well done TRUE RELIGION NOT