Anna L.
Feels like a scam
I have been writing back and forth with customer service but the whole situation feels like a scam. I ordered a mirror from their website during a sale and what I received was a complete knock off and didn’t even look like the photos on their website. They then told me it was a production error and that I could keep the mirror and they would send me a new one and gave me a refund. I received the second mirror and again it’s a knock off! It’s a cheap recreation spray painted gold versus being an actual gold metal etc. I don’t trust them.
Response from Ethnik LivingOct 18, 2023
Hi! Thank you for your review. We have been trying to reach you for your order but we could not find any order under your name or a verified customer account. Please reach out to us with your order number and we would be happy to assist, we assist to and resolve every order inquiry in 24 hours. Our mirrors have stainless steel frames, is it possible that this purchase is from another brand? Please contact us on [email protected]. Thank you!