Richard L.
Going on almost 2 weeks without any…
Going on almost 2 weeks without any shipping updates, going on day 3 of not being able to contact anyone from customer support. Most low tier customer support I’ve ever experienced. It shouldn’t take over 2 weeks for an order to get shipped out, no tracking number or anything with no one available to help. If you buy something from ethika it’ll probably be a 50/50 chance you get it sent to you.
Response from EthikaJan 23, 2026
We’re sorry for the frustration caused by the delay and the lack of clear updates on your order. Our team reached out to request additional information needed to assist and move this forward, but we did not receive a response. We understand how disappointing this experience has been, especially during the holiday season, and we remain available to help as soon as we’re able to connect and gather the required details.



