eTax.comReviews of etax.com

Finally…an app that does exactly what it says it will do!!! We had to get document verification from the etax online app and I still cannot believe how fricking easy it was to open, navigate and retrieve the info we needed…AMAZING ‼️👍🏻💯👏🏻👏🏻👏🏻🫶🏻. Thanks etax🙏🏻👏🏻🫶🏻

I used Etax for a 1040 and I paid my tax. Just got a letter from the IRS 6/20/2026 wanting their money. I'm beyond words I've contacted my bank and they're Handling the case against them, we will see? Ruined my father's day I would like to sue these people.

Just got my refund in the bank. Everything was straight forward. Long term user for self and family.

At the end, when I went to submit my return I was going to be charged a twenty five dollar fee. They actually took one hundred dollars that was not in the fees. Where did my other seventy five dollars go to?

I’ve been using eTax.com for years now. The software had all the latest Trump tax breaks. No state taxes in Washington, so my 1040 invoice was $24.

1. Not free and total scam! I was charged almost 100 dollars and they even forgot to file my state tax. 2. Support /customer service is basically non exist. The 2 agents were rude and nasty. They made mistakes but falsely blamed me not providing the information they requested. Now I am late on my state tax. 3. Just talked to a CS supervisor who is better and hopefully gets my issue resolved. 4. Update: they rushed my state tax return and it was completely wrong. This business deserve 0 star!

Website says it free filing but after you fill out paperwork they charge for state tax filing. Oh and federal is only free if you also do state, so basically it's not free at all, at any point. And you don't find out until the very end when they ask for money, however if you ask them to deduct the owed funds from your tax return then its an additional $40 charge on top of the $30 filing fee. So $70 to file taxes if you don't pay their ransom. It's not even about the money, I'm just tired of the trickery. Why can't companies be straight forward? Gotta trick people after they put the work in, such a scummy move.

I used e-tax.com last year for my 2024 tax return and was only charged $29.99 so I use them again this year for my 2025 tax return from what I remember seeing they were charging me $29.99 again. Now my tax return in 2025 was pathetic to say the least I was supposed to get back $147, instead $52.15 were deposited into my account I called to find out what happened they stated that I was charged $100 for my return. Make that make sense when I'm filing a 1040EZ single why would I pay $100 to have my tax return prepared for me when I can do it free anywhere else last year I was charged $29.99 this year was charged $100!!!! I called customer service to find out what happened and the lady was very rude and stated that I was charged the same amount of $100 last year I just didn't notice because I got back $1,203 but this year I noticed because I only got back $147!!!!! No lady I distinctly remember at the end of the transaction it breaks everything down and you have the choice of paying the preparation fee out of your tax return and I distinctly remember it's stating it was only $29.99!!! I would have never accepted the return if I was going to pay $100 when I'm only getting back $147 in federal tax returns Make that make sense I will never use them again to file my tax return. I was under the impression using a service like this would get my refund faster but I still waited weeks and weeks just like everyone else so next year I will be doing it the slow cheap way I will never use this service again who would pay $100 to file a tax return where your only getting back $147. Customer service rep treating me like I'm an idiot I would have never agreed to that I clearly saw what I saw.