Etana Custody Reviews | Read Customer Reviews of etana.com

Etana CustodyReviews of etana.com

3.1447 reviews
Banking & Money
999 18th St, Suite 3000, Denver, Colorado

Directions Website

Etana Custody

About Etana Custody

Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.

Etana Custody (etana.com) has 447 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: etana.com
Website: etana.com
Category: Banking & Money
Location: Denver, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Banking & Money, Colorado

Directions Write a review

Etana Custody reviews

447 approved reviews, newest moderated first

john
Apr 27, 2023
PAS OUF
Alors déja pour crée un compte c'est un enfer. Ensuite les frais de virements sont terribles: Si vous voulais retirer 932€ de votre compte etana vers votre compte bancaire il vous restera 896€
Report
Peter B.
Apr 25, 2023
It might be me as Etanas process is not…
It might be me as Etanas process is not straightforward. It took weeks to register and find funds transferred from Kraken until Kraken contacted Etana my Etana account was zero.Then to transfer and get my Australian bank approval took a few more days and although I thought I’d instructed to withdraw funds it took a few more days until I finally received advise that my funds were transferred. Let’s wait and see if they finally arrive. It’s been two days , but I remain hopeful.
Report
DJV
Apr 24, 2023
Fast and reliable service which was…
Fast and reliable service which was reassurung while transferring funds as I was learning how to do this properly.
Response from Etana CustodyJun 15, 2023
Thank you for taking the time to leave us a positive,we truly appreciate your support! The Etana Team.
Report
Lars C.
Apr 21, 2023
Instant and friendly support.
Instant and friendly support.
Response from Etana CustodyApr 21, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Report
肖雪凯
Apr 17, 2023
Etana Custody - Account Approval
Humanized help customers through the audit, is to help the company better development.
Response from Etana CustodyApr 21, 2023
Thank you for your support and loyalty. If you have any further feedback or suggestions, please do not hesitate to reach out to us. Our team is always available to assist you.
Report
Didier B.
Apr 14, 2023
They were fast to respond and take…
They were fast to respond and take action
Response from Etana CustodyApr 17, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products, which we take pride in providing. Thank you for your review. Etana Custody Support Team
Report
Francesca
Apr 6, 2023
Help with 2FA reset
The help with my issue was fast and spot on. Very satisfied, thank you. Francesca
Response from Etana CustodyApr 6, 2023
We are pleased that we were able to help resolve your issue, and Etana is glad that we were able to meet your expectations. Thanks, Etana Support Team
Report
JIANGQUN Y.
Mar 29, 2023
Strict but realistic
Strict but realistic, able to quickly respond positively to customer feedback
Response from Etana CustodyApr 3, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
Report