Timbo B.
An efficient and professional…
An efficient and professional organisation.

Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.
Etana Custody (etana.com) has 447 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Timbo B.
An efficient and professional organisation.
ros S.
It all takes a great deal of time but I have been very happy with the level of support I have had.
Ms C.
Some small hicups to sign up, but customer service were very good (and human) which is a bonus. Thank you
Myke
easy to deal with easy uploads , nice interface .Quick response
Response from Etana CustodyAug 7, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products, which we take pride in providing. Thank you for your review. Etana Custody Support Team
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I had to go through a reverification check as some of my documents had expired. The team were really responsive and guided me through the process quite quickly. After reverification, I transferred some USD to my bank from Etana and the transaction went through seamlessly. Will definitely be using the service more going forward.
Response from Etana CustodyAug 7, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
hichem A.
Etana Custody is a very good payment solution very easy to use with its simple interface and excellent customer support.
Response from Etana CustodyJul 6, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.
Comercial T.
We are satisfied with the attention, because, despite the fact that the process was long and dense in the amount of documentation that we had to send, we were always well assisted and guided by the advisor who assisted us, which helped the process to flowing until confirmation.
Response from Etana CustodyJun 15, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
Daniel C.
My account has been placed under review. There was a slight delay in receiving the requested documents. After confirming receipt, the whole process was quick and professional. I affirm that I trust Etana to make my withdrawals and deposits. I suggest creating an APP and live chat. Thank you support team. Daniel C Impexp
Response from Etana CustodyJun 15, 2023
We take pride in providing exceptional service and quality products, and it is always rewarding to hear that our efforts are appreciated.