Etana Custody Reviews | Read Customer Reviews of etana.com

Etana CustodyReviews of etana.com

3.1447 reviews
Banking & Money
999 18th St, Suite 3000, Denver, Colorado

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Etana Custody

About Etana Custody

Etana’s industry-leading suite of custody and trade support solutions allows clients to manage global currencies, crypto currencies and digital assets from a secure environment linked to a range of service providers. We reduce counterparty risk, increase capital efficiency, and mobilize assets across venues for exchanges, institutions, investment professionals, and individuals, all the while providing unrivaled security. Our high compliance standards give clients peace of mind, knowing their assets are protected and secure.

Etana Custody (etana.com) has 447 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.

Also known as: etana.com
Website: etana.com
Category: Banking & Money
Location: Denver, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: December 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Etana Custody reviews

447 approved reviews, newest moderated first

Gareth N.
Aug 28, 2023
First encounter …
Efficient in getting my new account set up and as I’m not a huge techy sort, I’ve managed to get through unscathed. Thank you 😊
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Chris A.
Aug 25, 2023
Appreciate the help.
Every time I need help, they help, and solve my issues. It is not often I need help, but they follow methodical steps to understand my issue and ultimately resolve it. I am appreciative.
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Ms C.
Aug 24, 2023
Customer Service good
Some small hicups to sign up, but customer service were very good (and human) which is a bonus. Thank you
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JORGE DE ARMAS L.
Aug 16, 2023
It would have been impossible to do it…
It would have been impossible to do it without your help. Thank you.
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Myke
Aug 7, 2023
Account approval
easy to deal with easy uploads , nice interface .Quick response
Response from Etana CustodyAug 7, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products, which we take pride in providing. Thank you for your review. Etana Custody Support Team
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Ad
Jul 29, 2023
Verification Process & Funds Transfer
I had to go through a reverification check as some of my documents had expired. The team were really responsive and guided me through the process quite quickly. After reverification, I transferred some USD to my bank from Etana and the transaction went through seamlessly. Will definitely be using the service more going forward.
Response from Etana CustodyAug 7, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
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Marek J.
Jul 25, 2023
🤔 Full Professional 👍🏻😁
🤔 Full Professional 👍🏻😁
Response from Etana CustodyJul 26, 2023
It is always gratifying to receive appreciation for our efforts in delivering excellent service and high-quality products. Thank you for your review. Etana Custody Support Team
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VICTOR HUGO ZAMBRANO D.
Jul 20, 2023
I got from Etana a really good service
I got from Etana a really good service. The respond time was so fast!
Response from Etana CustodyJul 20, 2023
The Etana Team would like thank you for your review about our positive customer service - it means the world to us and we are thrilled to have exceeded your expectations.
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