Estée LauderReviews of esteelauder.com

I returned my order, worth over 2,000 zlotys, to them, and despite my repeated attempts to contact them, they haven't refunded my money!

I’ve used double wear for 15+ years. It was perfect for my oily skin, I didn’t even need to use powder, I just got this amazing glowy full coverage look with only one pump. Unfortunately, Estée Lauder have chosen to become just like every other cheap make up company. The coverage is now so thin that I have to use 3 times as much just to see it not disappear into my face, by which point it’s cakey and horrible. Firstly - we don’t need buzz word skincare in our make up. Every person is different and it’s so unnecessary to have these ingredients in a make up. Secondly - the new formulation is clearly aimed at new users, rather than considering their existing fan base. This is so disappointing given how many local users they’d had for decades they’ve decided to turn their back on. I understand the reformulation came off the back of new regulations, but just find a replacement for the one ingredient, don’t ruin a perfect thing! Also cannot stand that the response from Estée Lauder on all of their channels is to visit in store to be shown how to use it by a member of staff. How insulting! I’ve used this product for over a decade, so no, I won’t be talk into buying an additional product of yours just to make it workable. Walking away from Estée Lauder forever.

I recently tried the new Estée Lauder foundation and unfortunately I’m very disappointed with it. I’ve used double wear foundation for so many years and expected the same quality, but the new formula just doesn’t work for me at all. First of all, the coverage is nowhere near as good as I expected. It doesn’t properly even out my skin tone and still leaves imperfections visible. On top of that, the shade oxidises badly and ends up making my face look orange after a short time, which is really frustrating. The finish is also extremely shiny, even shortly after applying it, and it doesn’t seem to control oil at all. Within a few hours it looks greasy and worn down, so it definitely doesn’t last throughout the day like you’d expect from a high-end foundation. Another major issue is how it settles into lines and creases. Instead of smoothing the skin, it actually makes every crease more visible, which makes my makeup look worse as the day goes on. Overall, I’m really disappointed with this new formula. For the price, I expected something that performs much better. Sadly, this foundation just doesn’t deliver in terms of coverage, longevity, or finish. I have wasted £40 on this and this is very disappointing!

A great product ruined! Thank goodness I obtained a sample before making a full size purchase. Nothing like the original …… it’s RUNNY, STICKY, POOR COVERAGE, TRANSFERS AND TURNS YOUR FACE ORANGE!!.

"Genuinely wanted to love this given how legendary the brand is. My mum used it, my aunt uses it — seemed like a rite of passage 😅 But honestly after nearly two months I'm heading straight back to my previous routine. This range is heavy, pilled under my SPF, and my skin broke out in small bumps around my cheeks which I've never experienced before. Formulas feel quite old school for current skincare standards. Beautiful counters in department stores but the products just don't perform. ⭐⭐"

The new double wear foundation is 100% not a patch on the original formula.And the primer is unuseable.Extremely matte and drying.I will bin it.

As with all your other customers, i hate the new formula. What were you thinking!! Was your affiliation with Trump the inspiration, is this why we're all sweaty, wrinkled and orange looking now?

Awefull new formula sorry but won't be buying again why change it !! Big mistake el . Iv used this for years it's nothing like it used to be. Bought 2 so annoying 😟