Estée LauderReviews of esteelauder.com

I had an issue with a promotional item being cancelled from my order due to insufficient stock issues. A representative initially offered a solution of returning items in my order that I'd purchased to meet the minimum spend amount. Another representative reviewed the circumstances and sent the promotional item to me once it was in stock again. I enjoy the rewards program and the various promotions that are found on esteelauder.com so I'm so happy that this issue was resolved and that I feel confident in purchasing the products I use from them.

Meine letzte Bestellung bei Estee Lauder war ein voller Erfolg! Wie immer war die Ware sehr gut verpackt. Alle Luxusproben aus der Ultimate Diamond Serie waren vorhanden. Luxus pur und es hat unheimlich Spaß gemacht alles auszupacken. Trotz meiner schlechten Erfahrungen in der Vergangenheit mit dem Kundendienst gebe ich diesmal fünf Sterne! Let bygones be bygones.

I had a wonderful experience with Estee Lauder , from begining to end . I received a discount code by Email , I went on the website was so easy to use , ordered products for myself and my daughter , received my discount and on top received some wonderful free samples that I cant wait to try. The postage was free and super fast and even arrived on a Saturday ! Great experience , will def use the website again and purchase from it . The service I received was all round fantastic thank you so much 🥰🥰

I visited Boots in Woking, Surrey , today and had excellent customer service from the consultant Patsy Gill. She has worked for Estée Lauder for so many years and I worked with her 25 years ago . She colour matched me with the perfect foundation and as well as that I bought the night repair serum . A lovely experience from a dedicated beauty consultant.

Estee Lauder is verbeterd hopelijk ik kom weer terug naar Estee lauder blijven zo aub maak geen verandering

I was absolutely stunned to receive a free gift that I wasn’t entitled to today. I thought I was eligible to receive a gift with purchase but when I rang to enquire why I hadn’t, I realized that the offer only applied to full price items. My mistake. The excellent customer services lady sent me a fab gift anyway! Lots of products and just amazing service. This is the way business should be done, a rare occurrence I today’s commercial world. Well done Estée Lauder!

I am very satisfied. I've been looking for a perfume for my mom. She had it 30 years ago. So this is classic Beautiful. And it has not hcanged. Amazing.

I was at the Estée Lauder store in Macy’s at the Christiana Mall. I was helped by Sheirayee Harry, Counter Mgr., Nick Foraker, Beauty Advisor and another young lady who I didn’t get a card from. These guys were so professional and helpful in their job. Not only did they take time to listen to my concerns about my skin issues, they also comforted me with some personal issues. I walked out of there feeling so much better than I did when I came in!! I was able to find a skin care regime which I love. The manager also was kind enough to give me a couple of free samples. I will definitely be going back. Thank you guys!! Nancy Morris New Custome