It used to be a good service, but has gone downhill recently. Prices have risen inversely proportional to the quality of service.
You have to wait a long time for Your shipment (sometimes up to three weeks); You can no longer combine orders from different countries into one shipment; only Venipak is used as a courier service - which significantly limits ordering to pick-up points - which in turn increases the price of the service, etc. etc.
RS
Radu S.
You just need patience
I’ve just received the package with the expensive shoes I ordered from Italy through EshopWedrop.
Pros:
Excellent communication with the Romanian staff.
Cons:
Very poor communication with the Italian staff.
Slow delivery. The whole process took about a month.
Conclusion: You definitely need patience.
CS
Catalin S.
The service is working well
The service is working well for Romania, at least for nov-dec 2025. I had several packages delivered from Germany to Romania, 1-2 weeks.
Things that can get better are payment options (now I can only pay at delivery time which is expensive) and real time tracking (informations are not up to date at all)
SN
Stefanos N.
STAY AWAY!!
STAY AWAY!!! I use them 3 times and the first package made 3 months to come, second one came after 1 month and the 3rd one which was a 800€ mobile phone after 2 months they inform us it got lost. The packages were coming from Netherlands to Italy with DHL they received them and we have their signature and from Italy never came to Cyprus.
AL
Alexey
Avoid this company
They will tell you that they have sent your parcel to another country and to another recipient, without any reason and asking, just because they decided so. And will tell that your parcel was confiscated by customs, without providing any evidence. You might wonder if there will be any compensation for this. No, of course you won't get anything.
PA
ParadoX
I was going to order something from…
I was going to order something from Poland to Bulgaria, but looking at this comments - OMG. Someone should put this site down and put law into action. Thanks for all the feedback, and don't forget to check Trustpilot always!
MA
Marek
Zaginiona przesyłka od kilku miesięcy
Zaginiona przesyłka od kilku miesięcy, brak rozwiązania oraz odpowiedzi ze strony firmy. Trzymajcie się z dala.
AK
Akaliosmalakas
A Long-Awaited Dream Turned Nightmare – Robbed, Ignored, and Deceived by Eshopwedrop..
For years, I’ve hunted rare collectibles online. One day, I finally found a childhood item I’d been chasing for ages — priced reasonably at 215 euros. The only issue? The seller was in the UK and couldn’t deliver to my country.
That’s when I found Eshopwedrop. Their site promised hassle-free international delivery, so I gave it a shot. I used their provided UK warehouse address, and a few days later, they confirmed via email that the product had arrived there and would soon be forwarded to me.
Excited, I waited. And waited. And kept waiting.
Eventually, they said the package had been shipped from the UK to my country. I was thrilled — but the item never arrived. Weeks turned to months. I sent emails — no response. After several ignored messages, I finally warned them of legal action if they didn’t respond.
That got their attention. They told me the package had been damaged in transit and the item was “missing.” I was stunned. How does a package get damaged and lose the product inside?
I demanded a full refund. They refused — citing company policy — and offered me only 10–20% back (about 25–30 euros out of the 215 I paid). Furious, I warned them again of legal consequences. They called me, argued pointlessly, then hung up.
Later, they offered me 50% back. Tired of the months-long back and forth, I accepted. I got half my money — but not the product, not the truth, and not the justice I deserved.
Bottom line: I don’t care where you’re from or what they promise — never trust this service. You risk losing your item, your money, and your patience.
To this day, I still believe the product was stolen. If I could rate this service, it’d be a zero out of ten. Others have had similar experiences — missing items, partial deliveries, radio silence.
Avoid this site. Warn others. Report it if you can. But at all times, stay far away from Eshopwedrop.