malissa C.
Customer service Was fantastic
When I reached out to customer service because I was having issues with my payment, they were there every step of the way to help and guide me through it
ESHINE: Redefine Your Sleep Today.Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Eshinesleep (eshinesleep.com) has 138 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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malissa C.
When I reached out to customer service because I was having issues with my payment, they were there every step of the way to help and guide me through it
Lorinda M.
I received my mattresses on the 14th of November. Today is the 23rd of November and my adjustable bed frame has not yet arrived.
Response from EshinesleepNov 27, 2025
We are very sorry for the inconvenience caused to you. FedEx lost your package. We have re-sent it to you for free and it has arrived.
Barbara P.
Well. I was worried about the setup being too hard for elderly husband and I are over 74. So my daughter and granddaughter did it in a few minutes for us! I'm thinking we could have done that ourselves. So easy. We thought the mattress was too soft, but after 2 or 3 nights we like it. So everything was great. Thank you
Alan L.
Quick delivery, so far, a dream to sleep on. Adjustable base seems to do the trick.
fernando N.
the power supply appeared to show the cable i needed as the cable was not listed as a part that you can order . i need the cable that goes from the power supply to the bed.
Response from EshinesleepNov 5, 2025
We are very sorry for the inconvenience. Please inform us of your order number and we will send it to you.
arlene R.
I would have given you a high rating but this is what happened... I return the medium PLUSH mattress for exchange for a medium FIRM.. What you did was take out 1 inch of filling... I know cuz I can tell the way the mattress cover fits,,,LOOSE AS HELL....it should be hight...watch out for these guys...and dont buy anything you might need to return, they will fighr you. I Hate to do this but this is what happened!!
Mary R.
I had to replace the remote to my adjustable bed. Ordered it online and received the item quickly.
Patricia G.
Everything was perfect