ML
No Live Customer Service Support
Shipping was problematic and speaking to a "Live Representative" is not an option! I would rate the customer service experience by itself as a 2-star. The actual bed is a 4-star for my spouse and a 3-Star for me. It is to way to firm and the memory foam does not support your body weight...you sink in the bed are actually stuck in a impression of your body and you cannot roll over in the bed without assistance.



