ESHINE: Redefine Your Sleep Today.Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Eshinesleep (eshinesleep.com) has 138 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tiramisu Italiano . H.
I bought 10 months ago a Eshine Signature Hybrid Mattress and have in the deformation. I'm trying contact to customer support in last 30days, but no answer . Eshine Don't have warranty and low quality products. The customer service doesn't work. No one to talk . Only chats and bots
Carol W.
I never received my sheets and pillow cases.
DB
Misleading return policy
customer
The bed itself is very nice. However the shipping process is a joke. Each piece was shipped separately. We got the mattresses one day. two days later we got half of the split king bed we ordered. The other half of the bed did not come until 4 days AFTER the first half of the frame arrived. I tried calling customer service and got a recording to leave a message, but the mailbox is full so you can not leave a message. It’s impossible to speak with someone. I did finally get an email back but no real help. Then I see the bed is cheaper now than when I bought it “on sale” so I asked for a cash refund since I haven’t gotten my bed yet in the amount of the current sale. I got an email back saying they would refund me the difference. No refund as of yet. I’m not real impressed with the customer service at all.
Don B.
Well I order a mattress and a sync cable last month I have received the mattress But have NOT received the sync cable I have been in contact with someone about this issue but have NOT received my cable or any idea where it is or where it went And no idea when it will be shipped Thank you
