customer
I'm really happy with the price I got
I'm really happy with the price I got. Delivered to my door and it's the best matres I've ever slept on.
ESHINE: Redefine Your Sleep Today.Experience a new era of sleep with ESHINE. Beyond conventional beds, we redefine nightly repose as a personalized journey, where comfort and style merge seamlessly. Crafted with precision and innovative features, ESHINE adjustable beds are more than just furniture; they are customizable cocoons, ensuring each night is a bespoke retreat.
Eshinesleep (eshinesleep.com) has 138 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
I'm really happy with the price I got. Delivered to my door and it's the best matres I've ever slept on.
Joseph C.
The entire bed is quality made. The mattress is excellent and comfortable. You have a wonderful product that totally mets my needs.
customer
I really appreciate the company resending me the power control for e2000. The one that is on the website is for e3000. Company was quick and timely to get me the correct part
Susan S.
So far it is GREAT! We love this bed. We haven’t woke up hurting since the second night. I would recommend this bed to my friends and family!
customer
Got this bed for my dad who had just come out of the hospital. A life saver! And way cheaper than a hospital bed.
Shan M.
I sent an Email on a Sunday and got a response on Monday and few days later everything was resolved. Excellent customer service, great products!
customer
Love our new bed! Split king was absolutely the way to go for our different needs and preferences. Great price, good quick response to questions.
Raymond D.
After ordering the E2000 bed with 14 inch mattress, I so much wanted to like this bed. I contacted Eshine customer support to get some expanded legs for it to fit in our bedframe. The first delivery made it from CA to all the way down the street from me here in Tempe AZ. Fedex reported the package was damaged and they returned it back to Eshine in CA. I email Eshine Customer Support about the failed delivery and they said it would go out "expedited". Four days later the status was still showing "Label Created". I'm glad they didn't send it regular priority. Four days later it actually arrived as two separate packages. One of which was damaged and obviously wrapped with LOTS of tape. Since our bed is a split king, there were 2 packages each with 6 legs for each side of the split king. This was the same damaged package from the first delivery. I sent them pictures. When I opened the damaged package, there were only 5 of the six legs for one side of the split king. Each leg was wrapped in a small bubble wrap bag, and the empty bag was still there from the missing leg. I AM STILL WAITING FOR THE REPLACEMENT LEG. DO NOT BUY FROM THIS COMPANY. TOMORROW I PLAN ON CALLING MY CREDIT CARD COMPANY TO CONTEST THE CHARGE.
Response from EshinesleepNov 18, 2024
We are very sorry for the inconvenience, please let us know your order number and we will try our best to deal with your after-sale problem.