EsfrankiReviews of esfranki.com

One is too many stars for these jerks. They sell crap from China and refuse refunds. They operate under many different names as well. They mainly sell on Facebook.

Glad I checked the reviews before I placed my order; I don't order a toothpick without checking... saves a lot of mistakes!

I ordered a few items from this company with foundation being one of them. It took over two months for me to receive my item and that was after me harassing them via email to find out what was going on with my order. Once my order arrived, they sent me the worn color foundation. I ordered the nice color and they gave me porcelain which couldn’t be further from my skin color and the item is garbage. It not worth the aggravation and money to even attempt to get a refund and the right item given to me. By the time I’d received it, it’s take me a half year before I got what I’d ordered to begin with. STAY AWAY!!!!

Have not received my order from months ago. TOTAL SCAM!!! Wish I'd seen these reviews 1st.

Do not purchase anything! If you even receive your package its junk

I ordered three items from this company over 9 weeks ago. They gave me a fake shipping number. I've emailed them so many times. I went and commented on their Facebook page and they delete the comment and then they blocked me. They're never going to send me these items. Fortunately my dispute with PayPal went in my favor.. I thought it was important that I write this review because I see so many people commenting on there videos and pages.

Horribly unprofessional, will not answer emails except with the same canned response every time. Most of the time you never receive what you ordered and have to go file a dispute with your credit card company to get your money back. Buyer beware - do not do business with them!

I wouldn't give this company any stars, but that's not possible. Ordered a "miracle" cleaner from an ad on Facebook. When I received it, it was a pill that you dropped in to water and made a windex like product. Total scam, but didn't think much of it. I ordered GPS pet trackers, again from an ad on Facebook, not realizing it was the same company. Took 5 weeks to arrive and it didn't work! They did not respond to ANY emails so I filed a dispute with PayPal. I had to send the item back to China (Hong Kong) and awaiting a decision. Here's what I have learned in the last month: Storm Media is a "holding" company that filters the transactions. Esfranki is one of a number of companies, all peddling the same garbage. Since it's out of China it is hard to return or get any response. PayPal has over 48 pages of complaints about Storm Media and yet still handles transactions for them. I found out the tracking number they supply you with (if you are lucky enough to get one) is actually a customs tracking number. Good luck trying to figure out how to track! From all the information and complaints that I have seen, here and on both PayPal and Facebook, I will never purchase off a Facebook ad again. While Esfranki states "100% satisfaction guarantee", "30 day return policy" "easy returns" don't hold your breath waiting. PayPal really seems disinterested in helping people (outside of eBay transactions) so I am rethinking my relationship with them as well. In the future, I am sticking with eBay or Amazon. There is a page on Facebook titled "Esfranki Storm Media Scam" that you can join up and share with others your experience. There are A LOT of dissatisfied customers.