Carol S.
Ordered 2 phone holders to have while…
Ordered 2 phone holders to have while we were moving. 2 weeks went by without tracking info. I tried emailing them. No response. Emailed 2 more times. Finally, got an answer saying that they show it as in transit and gave me a tracking # that didn’t match fedex, ups, or usps. I emailed 2 more times. Finally, got a response saying it was a tracking # with DHL. The last update, 3 weeks after I purchased it was in California. We live in TX. I kept checking the tracking. Days later it was still in California. By that time, we had moved. I asked for my money back. No response. Finally, the tracking changed to “dead letter”. I called DHL and they told me that they gave it to USPS and found it undeliverable even though I had my mail forwarded. They also said that it was unable to be returned. Possibly, because of no return address. I don’t know. In the end, USPS destroyed the package. And, of course, I have had no response to emails that I have sent.


