EsfrankiReviews of esfranki.com

Item took weeks to arrive. 5 items wrapped in plaster wrapper around 5 boxes. All boxes severely damaged. Weeks of requesting resolution and no response. Finally said they would not refund or replace. Ask for just the boxes since items inside were okay. These were gifts so damaged boxes was not acceptable. They would not do even this. Very bad customer service....shipping methods terrible (wrapped in plastic...come one, that's really dumb shipping all the way from China, should have been put in one box to protect items). Would not recommend.

I too wish I'd discovered this website before my purchase. Completely fake site that only steals your money. Gives you a fake tracking # and never responds back to any of your emails after waiting forever.

So sorry I did not find this site before I made my purchase. I waited for it for weeks and was delighted when it finally arrived. I installed it immediately and drove off. Within a block I made a left turn and the whole thing fell to the floor. No amount of shifting places could get it to work. And now, I can't get a response about returning it! Thank you for the place to vent. DO NOT BUY THIS PRODUCT!

Terrible service, takes forever to receive product....avoid at all costs.

DO NOT USE THIS MERCHANT!! I ordered a cell phone holder for my car on May 10th. I had not received an update or the product, so on May 29th, 19 days later, I asked for an update. (In today's day and time, 2 weeks for delivery is ample time -- this is not the 70's or 80's when deliveries took 6-8 weeks). I received a cookie-cutter email with a half-baked apology. During the 3 weeks, I did not receive a reply despite sending 2 emails -- and I certainly did not receive my product! Finally, I disputed the charge with PayPal on June 7th. Just like magic, my product was being shipped that day. I am certain that these people are simply hoping that people will just give up and forget about the charge. Just order something off Amazon which has a guaranteed shipping day. But, AVOID Esfranki!!

They take money and the order becomes lost. Customer service ignores my emails. Very bad experience with this site.

I emailed this place the day they charged my cc and told them to cancel my membership... Then they told me I would not receive a refund... I'm 60 and on SSI and just got screwed out of $20

I order the lazyneck fan in May of this year. I receive an email stated my order is on it way in 20 days, it pass 20 days and still waiting. If I don't receive my order by the end of this month, I'm going to report them to BBB and put them out of business. ENOUGH IS ENOUGH THEY GOING DOWN FOR RIPPING PEOPLE OFF!!!!!!