June K.
Worked perfectly!
Worked for me, my pet was allowed to live with me with no pet fees! The licensed therapist I spoke to was very kind and responded quickly to any questions I had after the phone call. Would recommend!

At ESAPet, we deeply understand the comfort and support an Emotional Support Animal (ESA) can provide. Our mission is to help you obtain a legally recognized ESA or PSD (Psychiatric Service Dog) letter through a seamless and guided process, starting with a free screening by our licensed, accredited, and experienced therapists.Our therapists are highly trained and skilled in assessing mental health conditions and determining the therapeutic benefits of pets. They have completed rigorous education and possess a thorough understanding of the laws and regulations surrounding ESAs. This includes the criteria for qualifying animals and the rights and responsibilities of ESA owners. As the leading Emotional Support Service, we guarantee that your letter will be 100% compliant with both state and federal laws.
ESAPet (esapet.com) has 218 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 194 reviews with 5 stars · Clear filters
June K.
Worked for me, my pet was allowed to live with me with no pet fees! The licensed therapist I spoke to was very kind and responded quickly to any questions I had after the phone call. Would recommend!
Baby D.
They were very nice helpful with resources. Very great and explaining and working around time
Jeff W.
It was an easy online experience and when the therapist called she was very patient and understanding. Great Job folks
Lizyeira
Excellent service especially as a first time pet owner! I was able to schedule my evaluation online and was promptly contacted. I had a unique case where my ESA is not a typical dog or cat, but a call duck, so additional research and approval was needed. Chrystine, the clinician who evaluated me, was friendly, informative and professional. She even provided me with a place I can seek therapy that would fit my schedule since I work everyday for a variety of companies so my availability is limited. Recommend this service 100%.
Response from ESAPetFeb 5, 2026
Thank you so much for sharing your experience! We’re really glad to hear that your first experience as a pet owner went smoothly, even with such a unique ESA situation. Chrystine truly goes above and beyond, and we’re happy to know her professionalism, care, and guidance made a difference for you. We appreciate your trust and your recommendation—it means a lot to our team. — ESAPET Support Team
Darlin Mitch E.
ESA Pet provided excellent support, and I especially appreciated the guidance of Lori Henry, LCSW. She was wonderful to talk to—she made me feel safe, heard, and understood. I didn’t struggle to open up, which meant so much to me. Her professionalism and empathy made the process smooth and reassuring. I highly recommend ESA Pet’s services.
Lis D.
UPDATE: ESA Pet fixed the issue in less than 24 hours. Very appreciative of the customer service team and will recommend this company to others. Was quick and easy to get in contact with someone however, they didn’t change the name on the bottom half of the letter. So the first page of my letter says my name and in the bottom paragraphs it says another random name. Hopefully this can be fixed.
Response from ESAPetSep 30, 2025
Hi Lis, Thank you for bringing this to our attention and for sharing your experience. We’re very sorry about the error in your original letter, we completely understand how frustrating that must have been. Your therapist has already corrected the document and re-uploaded the updated version to your profile. For your convenience, we’ve also sent the corrected letter directly to your email. If you have any other questions or need further assistance, please don’t hesitate to reach out to us by phone or at [email protected] — we’re always happy to help. Thank you again for your patience as we resolved this for you. — The ESAPet Team
Kelsi B.
Great experience. The process was very simple and when I didn't respond via email to set up a phone meeting with the therapist, they reached out via text to set up the meeting. My therapist letter was accepted without question by my rental agency. The whole procees took about a week or two, but would've been quicker if I had responded promptly to the initial email.
It’s Daria B.
Very easy and prompt process. I would definitely use again and would recommend to others.