Erno LaszloReviews of ernolaszlo.com

Company has steadily lost its way since current owners took over in 2011. Most of the products that were originally recommended as part of my 'ritual' were either discontinued or drastically re-formulated. The pHelityl eye cream (which was amazing) was my go to eye cream. The packaging also changed (for the worse) - they had had the same classic black / white / marble packaging since the 1930s and now its very generic, more like a drugstore brand. Such a shame that a skincare icon is no more. (I did read an interview with the new chairman that said they were targeting the brand squarely at the Chinese market - this may explain some of the changes, but not all.)

Outstanding customer service, and the products are very effective.

Great website easy to navigate. Wonderful products, I've been using for 40 years. Samples are a great way to try new products. Shipping is fast and items packed well.

Order was easy and simple to complete. Shipping was quick.

Easy to order and fast shipping. Product is great

I thought I should have my head examined for spending $50 on a bar of soap, but I thought I'll wait until it arrives and I have used it before I make any judgments. Now that I have received it and I have used it, in my opinion, $50 for a bar of soap is OUTRAGEOUS, especially given that it is not even a large bar at all. I normally buy soap from Hawthorne and from Molton Brown, both of whose bar soaps are easily twice the size of this, and while they are not cheap, they are not $50 for each bar. AND their soap smells really good! Your soap doesn't even smell good. I was attracted to the Erno Laszlo bar soap because of its sea mud content but $50 is just too expensive for a small bar of soap and I won't be ordering any more of it.

On time and correct

The packaging is great! I was afraid I might receive it with holes in it but as well as that, it actually made it here which was a relief. Thank you! Can’t wait to order again! :)